Shopify Customer outreach apps 2025

Bird: Email, SMS, WhatsApp

9.1

3 Reviews

Communicate with customers across WhatsApp, SMS, Email & More Show more

Bird CRM is a dynamic communication platform designed to enhance business interactions with customers by seamlessly integrating channels like WhatsApp, email, and SMS. The app empowers businesses to send personalized marketing campaigns through preferred channels, significantly boosting customer engagement. By synchronizing with Shopify activities, Bird CRM facilitates a true omni-channel experience that aligns marketing and sales efforts. Users can swiftly launch intelligent chatbots to handle routine inquiries, alleviating the support team's workload and ensuring prompt responses. The app ensures a smooth transition to human agents when necessary, enabling businesses to maintain direct communication with customers via a shared inbox. Bird CRM also offers strategic features like broadcast marketing, support chatbots, abandoned cart re-engagement, order tracking notifications, and conversational commerce, all designed to elevate the customer experience within chat channels.

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Order tracking

Conversational commerce

Shared inbox

Abandoned cart

Broadcast marketing

Support chatbots

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Chatify Whatsapp Widget

$2 / Month

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Integrate WhatsApp Contact Widget to your Store Pages Show more

Chatify WhatsApp Widget offers a streamlined solution for businesses looking to enhance customer support and engagement on their websites. With this app, you can install a customizable WhatsApp Popup Widget that effortlessly connects shoppers to your support team through up to 10 pre-configured contacts. The widget allows for automatic redirection to WhatsApp with the selected support contact, ensuring that customers receive prompt and direct assistance. Additionally, you can display the role of each contact within the widget, providing clarity and confidence to your customers. Chatify seamlessly integrates with your store's design, allowing customization to match the look and feel of your site. Elevate your customer outreach and improve service quality by adopting Chatify today.

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Customisable widget

Multiple contacts

Automatic redirect

Contact roles display

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Handwrytten: Handwritten Notes

8.2

1 Reviews

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Drive Customer Lifetime Value through Handwritten Outreach. Show more

Handwrytten: Handwritten Notes is an innovative app that brings the personal touch of handwritten notes into the digital age with ease and sophistication. By using patented robotic technology, the app crafts notes in real pen with a custom and realistic handwriting style, even mimicking your own handwriting and signature for a truly authentic feel. Perfect for personal and business use, Handwrytten allows you to customize your stationery and include inserts such as business cards, coupons, and more. The app’s rules-based system intelligently automates the sending of notes based on criteria like a first purchase or spending thresholds, making the process seamless and efficient. Whether you're looking to send heartfelt messages or nurture customer relationships, Handwrytten offers endless possibilities to make a memorable impression. Crafted on thick, quality stock, every note promises a touch of elegance and authenticity, elevating the experience of sending and receiving handwritten communication.

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Automatic sending

Custom stationery

Real pen handwriting

Signature inclusion

Trigger-based sending

Insert items

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Santhe Whatsapp

$13.99 / Month

7

12 Reviews

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"Santhe Whatsapp: Boost sales with automated notifications and personalized customer outreach." Show more

Santhe Whatsapp App is a dynamic tool designed to enhance customer engagement and boost store revenues through automated communication on Whatsapp. This app seamlessly delivers real-time order and shipping updates directly to your customers’ Whatsapp inbox, ensuring they are always informed and satisfied. By targeting abandoned carts, it sends personalized reminders with direct purchase links, effectively converting potential sales opportunities that might have otherwise been lost. Moreover, Santhe Whatsapp App facilitates personalized outreach, allowing businesses to send curated messages featuring coupon codes and product updates to opted-in customers effortlessly from the Whatsapp Desktop application. The app strengthens customer loyalty and satisfaction by integrating necessary notifications into the popular messaging platform. With its approved Whatsapp number, Santhe ensures a reliable and professional communication channel that drives sales and maintains customer relationships.

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Automated notifications

Personalized messages

Shipping notifications

Abandoned cart reminders

Order updates

Customer outreach

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Notify Customers

8

9 Reviews

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Automate customer outreach with seamless SMS marketing for repeat business.

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Rocket Google Reviews

$4.99-$24.99 / Month

9.2

120 Reviews

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Reviews Widget/Outreach | Automatically Sync, Filter & Collect Show more

Google Reviews Plus is an essential app for businesses looking to enhance their online presence and boost sales through compelling customer feedback. This app enables you to fetch reviews from your Google Business Profile and seamlessly embed them on your storefront with simple installation. You can display these reviews beautifully using customizable designs, selecting from multiple layouts and styling options to best fit your brand. The app includes intelligent features like automatic email requests to collect positive reviews and filtering tools to manage unwanted feedback by author or keyword. Additionally, it offers AI-generated summaries of customer feedback, helping you present concise reviews effortlessly. By providing authentic testimonials and top-rated reviews with display options like star ratings and summaries, Google Reviews Plus elevates your store’s credibility and customer trust. Explore its premium features to maximize sales and create a compelling digital storefront.

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Simple installation

Multiple layouts

Customizable designs

Star ratings

Email requests

Ai-generated summaries

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LettrLabs ‑ Direct Mail

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Automatically send handwritten and printed mail to customers. Show more

LettrLabs - Direct Mail is an innovative app designed to help e-commerce businesses enhance their marketing strategies through the power of automated direct mail. Specializing in both beautifully printed postcards and authentic robotic handwritten letters, LettrLabs ensures your customers receive personalized messages that stand out, each sealed in an inked envelope with a real stamp. By seamlessly integrating with Shopify, the app allows you to automate customer segmentation, enabling targeted communication to retain and win back your customers' business. With detailed analytics, gain a clear insight into your return on investment and the engagement impact of your direct mail outreach. Whether you're aiming to make a memorable impression or boost your marketing ROI, LettrLabs equips you with the tools to elevate your customer interactions.

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Shopify integration

Customer segmentation

Automated direct mail

Roi analytics

Handwritten postcards

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Influencer Hero Marketing App

$1049-$549 / Month

6.7

62 Reviews

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ALL-IN-ONE software: Scale Influencer Marketing Profitably Show more

Influencer Marketing Hero is an all-in-one Shopify app designed to revolutionize how brands engage with influencers. This intuitive platform allows businesses to effortlessly discover and connect with top influencers across major platforms like Instagram, YouTube, TikTok, Pinterest, and Facebook. With features such as automated email outreach and a centralized CRM, managing influencer collaborations has never been easier. The app tracks essential performance metrics like clicks and sales, and even identifies potential influencers within your existing customer base. Users can also view, download, and manage user-generated content (UGC) seamlessly. Elevate your brand's presence and marketing efficiency with Influencer Marketing Hero's comprehensive toolkit for influencer marketing.

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Performance tracking

Influencer discovery

Automated outreach

Download posts

Customer influencers

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Repeat Customer Insights

$59-$249 / Month

8.2

16 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

2 Reviews

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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

Install App

Customer Accounts Pro

9.1

1 Reviews

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Collect additional customer fields for New Customer Accounts Show more

Customer Accounts Pro is a comprehensive app designed to give businesses more control over customer account registration. By allowing customers to fill in detailed account information on their profile page, the app enables businesses to create personalized shopping experiences and conduct effective segmented marketing. With flexibility in choosing the information to collect—from birthdays to personal interests—the app provides rich customer insights. It seamlessly integrates with customer accounts, prompting users to update their details upon login. Additionally, you can manage customer fields and view responses within Shopify metafields, ensuring all data is organized and accessible. Set required fields to ensure crucial information is captured, aiding in profile completion and enhancing your marketing strategies.

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Custom fields collection

Profile completion prompts

Segmented marketing insights

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Helium Customer Fields

$12-$60 / Month

9.1

374 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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x‑elephant

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Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.

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Shopify integration

Self-learning ai

Real-time answers

Multilingual responses

Backend conversation management

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Zon Customer Accounts & Return

$9.99-$29.99 / Month

9.2

52 Reviews

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Customer Account Pro : MT

$8-$20 / Month

8.1

72 Reviews

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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Chatway Live Chat & WhatsApp

$15 / Month

9

349 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Login As Customer ‑ Magefan

$19-$39 / Month

9.1

7 Reviews

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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Issue resolution

Customer account access

Multipass login

Order assistance

Password change

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Commentify: Customer Comments

$9.99 / Month

7.9

7 Reviews

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Display customer comments and feedback on blogs and products Show more

Commentify: Customer Comments is a versatile app designed to enhance customer engagement on your e-commerce platform by integrating a dynamic comments block. With this tool, customers can leave feedback, post reviews, ask questions, and add testimonials across blogs, product pages, and even during checkout. The app enables businesses to build vibrant online communities, offering features to monitor comments using analytics and moderate them when necessary. Seamlessly adjust the position of the comments block with Shopify 2.0's drag-and-drop editor, ensuring it complements your site's aesthetic. Commentify automatically adapts the design to match your theme's style, providing a cohesive look. Additionally, the app supports nested replies, automatic spam filtration, and robust moderation features like thread locking and comment approvals. With in-depth analytics, businesses can track engagement through interactive graphs, identify the most commented pages, and highlight top-voted comments, ultimately improving SEO and fostering customer interaction.

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Analytics dashboard

Collect reviews

Drag-n-drop editor

Post feedback

Threaded replies

Spam filtering

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Shopify Customer outreach apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Bird: Email, SMS, WhatsApp

Chatify Whatsapp Widget

Handwrytten: Handwritten Notes

Santhe Whatsapp

Notify Customers

Rocket Google Reviews

LettrLabs ‑ Direct Mail

Influencer Hero Marketing App

Repeat Customer Insights

Aisq: Auto Customer Support

Howdy Customer Tag Discount

POWR: Customer Support Request

Customer Accounts Pro

Helium Customer Fields

x‑elephant

Zon Customer Accounts & Return

Customer Account Pro : MT

Chatway Live Chat & WhatsApp

Login As Customer ‑ Magefan

Commentify: Customer Comments