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Customer reviews: Customer Account Pro : MT

Reviews (75)

Overall rating
4.8

What Merchants Think

The overall feedback for "Customer Account Pro : MT" is largely positive. Many merchants appreciate its ability to enhance the customer account experience on their Shopify platform. The app is noted for adding professionalism, ease of use, and a visually appealing layout. While most users commend its functionality and customer support, a few have voiced frustrations over initial set-up challenges or additional costs for essential features.

Key Strengths

  • Simplifies the customer account interface, making it more user-friendly.
  • Provides numerous customization options to meet different needs.
  • High-quality customer support that is responsive and effective.
  • Integrates well with other apps, enhancing Shopify's default functionalities.
  • Professional and structured layout that enhances the customer experience.

Common Concerns

  • Initial issues with pulling all necessary data from Shopify.
  • Concerns over additional costs to access full feature sets.
  • Compatibility issues with new Shopify customer accounts.

Final Thoughts

"Customer Account Pro : MT" seems to be a valuable addition for merchants looking to improve the customer experience on Shopify. Its clear strengths lie in its customization capabilities and support team, although some users have faced initial challenges and compatibility issues. Overall, it remains a recommended tool for enhancing the standard Shopify account offerings.

SUPREME VAPE

Feb 17, 2025  on Shopify

It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least

PAWOW

Sep 19, 2024  on Shopify

Sorry but don't work

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