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Customer reviews: Froonze Customer Accounts

Reviews (265)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with the "Froonze Customer Accounts" app, praising its comprehensive feature set and customer support. Users frequently mention how the app enhances customer account functionality and is easy to set up and use. The app is well-received for transforming customer account pages into visually appealing and user-friendly interfaces, significantly improving user experience.

Key Strengths

  • Outstanding customer support and quick response times.
  • Highly customizable and integrates seamlessly with Shopify themes.
  • Diverse range of features including wishlists, loyalty programs, and social account logins.
  • User-friendly interface that simplifies setup, even for those who are not tech-savvy.
  • Enhanced customer account functionalities that lead to increased user engagement and retention.

Common Concerns

  • Pricing structure could be clearer; some users were surprised by additional costs for certain features.

Final Thoughts

Overall, "Froonze Customer Accounts" is highly recommended by its users, especially for businesses looking to customize and enhance their customer account pages on Shopify. While some merchants noted concerns regarding the pricing structure, the app's extensive capabilities and exceptional support make it a valuable asset for improving customer interactions and satisfaction.

AlchePharma

Sep 02, 2024  on Shopify

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

LoveMyTime

Aug 29, 2024  on Shopify

Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure. Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.

Shtreeli.com

Aug 27, 2024  on Shopify

So far amazing - clear pricing structure and outstanding support!

The Sydney Art Store

Aug 20, 2024  on Shopify

The wishlist add-ons have been a game changer for my customers. They now can now save favourite items and easily access them whenever I want to make a purchase. This has not only made their shopping experience more efficient, but it has also led to an increase in sales on my site.

Edgewater Bookstore

Aug 18, 2024  on Shopify

Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.

Freeze Dried Sweets Wholesale

Aug 14, 2024  on Shopify

very great app with 10/10 customer service always very happy to help thank you alexandru

MONT FRANCAIS

Aug 05, 2024  on Shopify

Great customer support

Vapeando Ando

Jul 22, 2024  on Shopify

Its an excellent app that does what shopify should do... give customers a proper landing page and control center where they can manage their orders, addresses, etc. Excellent

GOLF Partner KOREA

Jul 07, 2024  on Shopify

Amazing support, quick to apply any changes and works flawlessly!

Wear Prosper

Jul 03, 2024  on Shopify

Just set up this Shopify app for my clothing brand, Prosper, and I’m thrilled. The features are great and easy to use. The support is the fastest and most effective I've experienced—huge shout out to Max! Highly recommend!

Revife

Jul 01, 2024  on Shopify

Amazing support, amazing software. Highly recommended

Shop4Cops

Jun 28, 2024  on Shopify

This app is worth all the money! - The app is very multifunctional, has a very good store performance and the support (special thanks to Max) is great. The great thing about it is that you can offer the user a really user-friendly and, above all, clear customer account. Whether it's the loyalty program, wish list, address management or order overview - just to name a few features. Everything works perfectly. It's clear to me that individual tools are associated with a surcharge and the bottom line is that you save a lot because you no longer need other apps. ... and: the app is constantly being developed further! A clear recommendation from us!

Naot USA Testing

Apr 25, 2024  on Shopify

Fast support!

Fraktal

Apr 23, 2024  on Shopify

Great app and amazing customer service. I recommend!

Womenue

Apr 21, 2024  on Shopify

The service is very fast and amazing

ALTERhubs

Apr 18, 2024  on Shopify

Best support

Microgreens

Apr 16, 2024  on Shopify

I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!

Greenery Galaxy

Apr 11, 2024  on Shopify

STreamlined our operations and makes it much much easier to deal with tickets.

Ececile

Mar 22, 2024  on Shopify

Oxy-shop

Jan 16, 2024  on Shopify

Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.

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