Taranker.Com Logo
Froonze VIP Loyalty & Wishlist logo

Customer reviews: Froonze VIP Loyalty & Wishlist

Develop by Shopify

Reviews (231)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with the "Froonze Customer Accounts" app, praising its comprehensive feature set and customer support. Users frequently mention how the app enhances customer account functionality and is easy to set up and use. The app is well-received for transforming customer account pages into visually appealing and user-friendly interfaces, significantly improving user experience.

Key Strengths

  • Outstanding customer support and quick response times.
  • Highly customizable and integrates seamlessly with Shopify themes.
  • Diverse range of features including wishlists, loyalty programs, and social account logins.
  • User-friendly interface that simplifies setup, even for those who are not tech-savvy.
  • Enhanced customer account functionalities that lead to increased user engagement and retention.

Common Concerns

  • Pricing structure could be clearer; some users were surprised by additional costs for certain features.

Final Thoughts

Overall, "Froonze Customer Accounts" is highly recommended by its users, especially for businesses looking to customize and enhance their customer account pages on Shopify. While some merchants noted concerns regarding the pricing structure, the app's extensive capabilities and exceptional support make it a valuable asset for improving customer interactions and satisfaction.

True Organic Cosmetics

Dec 02, 2025  on Shopify

I use froonze since we started with shopify, nearing 2 years now. The Support is superb! Super friendly, super fast and the app is great! We used the Customer Account Widget and the Loyalty Programm but since switched to the new customer accounts. I just installed the Loyalty Programm Widget in the New Customer Accounts and it was so intuitive and easy. Absolute no brainer! Love the App and the Team!

سوى تك

Dec 01, 2025  on Shopify

Thank you so much for your wonderful support. Alexander was very kind and helpful with my wish list and didn't complain at all. Thank you, Alexander.

Cruisin Essentials

Nov 26, 2025  on Shopify

Max knows his products and what a professional! Thank you so much. Kathy T

Endless Waves

Nov 08, 2025  on Shopify

We’ve had a great experience with Froonze. Their support is quick, clear, and genuinely helpful. I reached out with a few questions about how the app looked on our boutique’s site, and they went above and beyond to customize the wishlist hearts exactly how I wanted them. Mohamed was especially great. Couldn’t recommend them more!

Hola StyleKorean

Nov 06, 2025  on Shopify

Such a great app! The support team is always super helpful and quick to respond, and the wishlist feature works perfectly. Definitely recommend giving it a try!

MOIDA

Nov 06, 2025  on Shopify

The best wishlist app ever! Their support team is incredibly fast and kind, and they implemented exactly what we wanted. We’re extremely satisfied with the result — highly recommended!

DTYStore

Nov 01, 2025  on Shopify

Excellent support in customizing their app to match our website's design and functions.

Stevvex

Oct 30, 2025  on Shopify

Amazing app and outstanding customer support! Alexandru and Mohamed were incredibly helpful — they completely redesigned the layout to match my website perfectly. They also implemented the new features I requested very quickly and even created a new dashboard for the “New Customer Dashboard” provided by Shopify. I’ve tried other apps like Custlo, which offers more options than Froonze, but their support was extremely slow and unwilling to solve the issues I faced. With Froonze, it’s the opposite....their team responds within a few hours, listens carefully, and actually delivers results. If you’re considering Froonze, go for it and you won’t regret it! Truly an amazing app with a fantastic, responsive team. Highly recommend !

ZELEXDOLL

Oct 22, 2025  on Shopify

Froonze is the most affordable app I've seen for applying store credit in a loyalty program! It brilliantly combines wishlist, account, and loyalty program into one, eliminating the need for multiple costly and complex apps. The team thoughtfully researches customer needs, provides clear instructions for every feature, and offers excellent support. Such a talented team deserves great success. All the best!

Federico Bellini

Oct 13, 2025  on Shopify

Simply perfect, efficient and super modern. The support is great and fast, and the app amazing!

Bonsavon

Oct 13, 2025  on Shopify

Excellent service, support is super fast

Pets Juicy

Oct 13, 2025  on Shopify

Everything is working exactly as advertised and when I needed support, they were there very quickly, despite the big time difference.

SoSocial

Oct 10, 2025  on Shopify

Great little app. Had a little bug with my store, emailed Alexandru, and he fixed it within an hour.

Tulsa Body Jewelry

Oct 09, 2025  on Shopify

I've been very happy with the design and function of both wishlist and customer account apps. My customers are getting a more personalized experience. The support staff has been extremely responsive and accommodating, adjusting all the little details that make it look professional. They helped me to quickly resolve issues with the migration of our wishlist data from another app. I highly recommend Froonze.

Friggin Jewelry

Oct 03, 2025  on Shopify

The features are easy to configure and effective! If you want to quickly expand functionality on your store and enhance your customer experience, this is a great option.

NUXE US

Sep 29, 2025  on Shopify

Cosmetics Fragrance Direct

Sep 22, 2025  on Shopify

This is an amazing app and as a small business i rely on this as one of my top apps. Works extremely well and support is 10/10. Fast response and never a question too hard to sort out. Highly recommended.

VAPEVO

Sep 21, 2025  on Shopify

Great app! It’s very complete, including features such as a loyalty program, wishlist, customer hub, and custom form builder. The design is sleek and modern, perfectly matching my theme. Customer support is responsive and very helpful. I highly recommend this app.

WALLIVO

Sep 11, 2025  on Shopify

First of all, I should note that there is no other Shopify app that combines both a dashboard and a wishlist. In fact, aside from this one, there are probably only one or two dashboard apps available at all. Performance and Evaluation Although I had no special requests, I discovered that there are many structural issues that need fixing. Initially, I assumed most of them were theme-related, but it turned out they were actually tied to the application itself. For example, within the dashboard panel, some pages cause scroll jumps when loading. As for the wishlist, there are several points worth mentioning, but I will keep it brief: After the initial installation, wishlist icons did not appear in many product groups, which I first thought was due to the theme. If your website uses an AJAX-based structure for loading, the wishlist icons do not show up on the first load. Inside the wishlist panel, five text fields are global, meaning the app’s translation feature cannot translate them. They need to be handled manually. During the transfer from wishlist to cart, there was a hidden overlay on the buttons within the popup panel, which I also had to remove manually. Throughout this process, the Froonze team was very helpful. They supported me effectively via email and assisted in resolving the issues. Missing Features When a wishlist is shared, the opened list cannot be saved. If the wishlist panel is open, adding a product to the cart does not update the cart. There is no way to access information on which user added which products and in what quantities to their wishlist. Currently, there is no API available to retrieve wishlist data. Is it worth the price? Despite these shortcomings, my answer is yes—because Shopify does not have its own dashboard system, and this app is the only one that combines both dashboard and wishlist functionality.

Tiny Frock Shop

Sep 10, 2025  on Shopify

I moved from an old wishlist program that stopped working for a while before I realized it. I was so happy to find Froonze Wishlist. Not only was it super easy to install and customize, it looks great and the customer service was super fast and beyond helpful. Fantastic so far! - Pamela Tinyfrockshop.com

Scroll to Top