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Customer reviews: Customall Product Personalizer

Develop by Ecomlux

Reviews (23)

Overall rating
4.9

What Merchants Think

"Customall Product Personalizer" receives overwhelmingly positive feedback from merchants. Users commend the app for its transformative effect on their Shopify stores, emphasizing its intuitive interface and robust functionality. The feature that allows customers to see real-time design previews stands out as a game-changer, boosting customer satisfaction and reducing returns. The customer support team, particularly members like Hiro and Sunny, are frequently praised for their exceptional service and dedication, addressing any issues swiftly and effectively.

Key Strengths

  • Intuitive and user-friendly interface
  • Real-time design preview feature
  • Exceptional customer support
  • Compatibility and integration with various themes and print services
  • Scalability and constant feature updates

Common Concerns

  • Initial learning curve for new users
  • Occasional issues with getting timely responses from support
  • Need for more tutorial videos for product creation

Final Thoughts

Overall, "Customall Product Personalizer" is highly regarded as a powerful and reliable tool for enhancing the product customization process on Shopify stores. Its strengths in offering real-time previews, a seamless user experience, and outstanding customer support make it a preferred choice for many merchants. While there are minor challenges, the app continues to impress with regular updates and a dedicated support team.

Teezalo

Jul 01, 2025  on Shopify

"Amazing customization app!" CustomAll makes it super easy to personalize gifts for friends and family. The interface is clean, fast, and very user-friendly. I love how many design options they offer — from tumblers to t-shirts, everything looks professional. Highly recommended!

Ma boutique

Jul 01, 2025  on Shopify

Peut-être avez-vous comme moi utilisé préalablement des applications du même type qui étaient des usines à gaz. Avec Customall, c'est simple et rapide à mettre en oeuvre car cette application est très bien conçue, intuitive et puissante. Et si, comme il se doit, vous devez vous familiariser au départ avec la manière de faire, l'équipe est au top et super disponible. Je me suis abonnée car je vais à la fois pouvoir proposer sur mon site mes propres produits avec mes propres mock-up, en les enrichissant avec de nouvelles options faciles à mettre en oeuvre, mais également utiliser les leur pour créer de nouveaux produits. Je suis ravie !

Jolly Gogo

Jun 26, 2025  on Shopify

Sunny is truly my angel—no words can express how much support she’s given me. From day one, she guided me with endless patience, kindness, and dedication. She solved every issue quickly and even made personalized videos to walk me through each step. The Customall team is amazing—professional, warm, and always ready to help. I’ve never felt so supported by any app team before. Thank you, Sunny and Customall. You are simply the best! If you're in POD, get Customall—you won't regret it!

GIFT YOUR FAMILY

Jun 14, 2025  on Shopify

They are the best! especially the customer support is by far the best I have seen in any apps, they send videos and detailed instructions to make extremely difficult artworks and special mention to Sunny who is a customall Support specialist she is amazing and very helpful

Bag-all-custom

Jun 11, 2025  on Shopify

Great app and awesome support, thanks Sunny for helping us!

My Happy Customized Gifts

Apr 29, 2025  on Shopify

i am very satisfied with customall. i had problems with my live preview in my theme. i asked for help and was helped within a very short time via the chat. i am happy to create my articles for my customers with customall.Thanks you so much

Wowlica

Apr 21, 2025  on Shopify

Je cherchais une solution de customisation pour ma boutique. J'ai découvert Customall et je dois dire que je suis super satisfait de leur solution et surtout de la qualité du service commercial. J'ai bénéficié d'une période d'essai de 14 jours, et, bien qu'étant dans cette période d'essai, ils m'ont apporté rapidement, professionnelement toutes les réponses aux questions que je me posais. Vraiement service au top. Personnellement je choisis de m'abonner car ce service va me permettre de faire croître mon activité, j'en suis convaincu. Merci aux équipes de Customall. -------------------------------------------------------------------- I was looking for a customization solution for my store. I discovered Customall and I must say that I am super satisfied with their solution and especially with the quality of the sales service. I benefited from a 14-day trial period, and, although I was in this trial period, they quickly and professionally provided me with all the answers to the questions I had. Really top-notch service. Personally, I choose to subscribe because this service will allow me to grow my business, I am convinced of it. Thank you to the Customall teams.

XFgifts

Apr 02, 2025  on Shopify

The app is user friendly and fulfills most of what I am looking for. Wish that it was using a unicode based system so that the personalised text can support non-latin characters. On a separate note, one of the best thing about Customall has to be their support team. They have been very responsive and helpful. Thank you!

Sentiment House

Feb 14, 2025  on Shopify

Customall Product Personalizer has been a transformative addition to my Shopify store. The app's intuitive interface and real-time design preview feature have significantly enhanced the shopping experience. Moreover, the customer support team is exceptional—always responsive and ready to assist with any queries. I highly recommend Customall to any store owner looking to offer personalized products and elevate their business. One suggested I would like to seemore individual videos on creating products step by step you can never get enough of them when learning new software

Famtrend

Feb 13, 2025  on Shopify

Customall has been a fantastic addition to my Shopify store! The real-time design preview feature is a game-changer—it allows customers to see exactly what their personalized products will look like before placing an order. This has significantly increased customer satisfaction and reduced returns. The app is intuitive and easy to use, making the customization process seamless for both me and my customers. On top of that, the support team is always responsive and helpful, ensuring that any questions or issues are quickly resolved. I highly recommend Customall for any business wanting to take personalization to the next level!

Boutique Beneva opérée par Graph X Design

Jan 15, 2025  on Shopify

Great product and even better team. The team was super helpful at every step of the way and helped me make my shop perfect.

Uniforms World

Jan 03, 2025  on Shopify

I really like this tool, it's very compatible with my theme, it's smooth to use and the customer service interface is very prompt.

Artísimo

Dec 15, 2024  on Shopify

Very convenient and intuitive app with an amazing support team constantly helping out!

Christian Introvert Co.

Dec 06, 2024  on Shopify

Thanks Hiro! Customer service is excellent, ready and available. Integrations are very well done. Layout is intuitive. I definitely prefer this system due to its scalability and functionality.

Ni De Mama

Dec 02, 2024  on Shopify

The app provided what I needed and customer support is very responsive and helpful.

AZ Passion

Nov 20, 2024  on Shopify

Good personalize app, great customer support. Thanks team for helping me setting up my store!

Tawshia

Nov 07, 2024  on Shopify

I’ve tried countless apps, but this one truly stands out. Despite being new, it surpasses many established customization tools. The app is incredible—both in its features and in the support team behind it. They’re fast, responsive, and ready to resolve any issue with care and efficiency. I’m excited to see where they go, and I’m definitely sticking around as a loyal customer. Huge thanks to the team for their hard work and dedication! Wishing you all continued success!

Infinitee US

Nov 04, 2024  on Shopify

Perfect Solution for Personalized Selling! Customall has been a fantastic addition to our store! The app provides exactly what we need for offering personalized products to our customers. It's easy to use and packed with features that make customization straightforward and effective. The support team is incredibly responsive and genuinely helpful – they’re quick to answer questions and resolve any issues. Highly recommend Customall to any sellers looking for a reliable personalization solution. Wishing Customall continued growth and success!

edcustomprints

Nov 02, 2024  on Shopify

I really like the clean interface and the smooth workflow for customizing products. The process is intuitive and efficient, and the technical support team has been incredibly quick and helpful—special thanks to Sunny and Hiro! I’m still exploring all the features, but so far, I highly recommend this app!

YeCustom

Oct 29, 2024  on Shopify

Highly recommend this app for anyone looking for product customization! It has facilitated my work and made customization much easier, it took time to learn and I encountered a lot of problems during the process, Sunny from the Customall team has been very patient in providing me with help and has given me a very good experience!

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