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Customer reviews: Discount Depot

Develop by Axtrics

Reviews (43)

Overall rating
5

What Merchants Think

Overall, merchants express high satisfaction with "Discount Depot". They appreciate its functionality and ease of use, particularly in solving Shopify's shortcoming in automatic discount applications. The responsiveness and helpfulness of the customer support team, particularly Ankit and his colleagues, have been frequently praised. Merchants find the app to be an invaluable tool in implementing custom discounting solutions efficiently.

Key Strengths

  • Easy to use interface and functionality.
  • Exceptional customer support, notably from Ankit.
  • Flexibility in creating and managing discount rules.
  • Ability to showcase discounts dynamically, impacting conversion rates positively.
  • Works well with custom themes and tailored solutions for specific needs.

Common Concerns

  • Difficulties experienced in self-installation for complex setups.
  • Occasional need for detailed technical support to integrate with custom themes.
  • Some merchants encountered minor configuration issues that required support intervention.

Final Thoughts

"Discount Depot" is overwhelmingly well-received, primarily due to its robust features and the exceptional support provided by the team. It effectively addresses gaps in Shopify's native discount functionality and offers a versatile tool for improving sales operations. The app's usefulness and practical solutions make it highly recommended among merchants.

ZUMBA WEAR JAPAN OFFICIAL-JWI

Jul 24, 2024  on Shopify

Discount Depot has helped me offer different price levels based on customer tags. The price levels are done by way of a flat discount, either by percentage or fixed value. There are more features that I look forward to utilizing in the future. So far, the support has been prompt and clear. It seems this developer cares about it's users and their experience. I look forward to writing a positive long-term review in the future.

LEKI USA

Jul 15, 2024  on Shopify

This app is the best solution to the missing features of Shopify when it comes to advertising automatic discounts and setting rules for these discounts. I could find no native way in Shopify to make the discounts display on my storefront but still being able to exclude other discount codes being used on top of the already discounted prices. This app solves exactly this. It shows the discounted prices on the storefront with a sales label but works like an automatic discount code allowing you to set rules to have the discounts combine or not combine with other discounts. Also I have to say the customer service is fantastic. I needed help getting everything set up in our store and Ankit got everything ready and helped me troubleshoot anything that would come up. I am super happy with this app.

AV Australia

Jul 14, 2024  on Shopify

Ankit and his team are amazing, we had some issues getting the app to work with our custom theme and they well and truly went above and beyond with their support, even looked into some customisations for us which unfortunately weren't possible at this point. I cannot recommend this app and this team enough.

Nomads Collection

Jul 02, 2024  on Shopify

Support is super helpful! They can display % off and apply discounts when running an automatic sale. This is so much easier than manually bulk editing

SEOULFY

Apr 25, 2024  on Shopify

I have installed every volume discount app available on the Shopify App Store. However, each had some issues or lacked certain features. This app supports everything. The support team also goes out of their way to help me. I strongly recommend this app.

Brew Naturals

Apr 22, 2024  on Shopify

The app works exactly the way I needed it to. I wanted to create VIP pricing for specific tagged customers and offer a special free shipping offer just for them. The Discount Depot app allows for automatic discounts to stack and allow them only for certain tagged customers. I also needed custom code snippets to be added to my Shopify theme since my theme doesn't natively work with their app. The developers were always faster than I was a responding and getting the code added or tweaked. I'm so glad this app exists for such a fair price. I'll be recommending to all my friends with Shopify stores that want this functionality.

Sax Hair Design

Apr 14, 2024  on Shopify

Really useful app, wholesale customers are now able to login and see wholesale pricing. A bit too complicated for me to install myself but the service is excellent, they got it all set up for me and even went above and beyond to sort some layout issues for me. Highly recommended.

Mastering The Mix

Apr 05, 2024  on Shopify

Insanely good product support from these guys. Extremely helpful and went above and beyond to help me get set up.

Different Roads

Apr 01, 2024  on Shopify

They were very helpful! Not only do they have the capabilities we were looking for, but they are very responsive customer-service-wise. We are about to make a big operational switch, and having a responsive support team is a huge comfort. Would highly recommend!

Madspeed7B2B

Mar 29, 2024  on Shopify

Exceptional app, this is a must have if you want to have full control with discounts. There isn't anything it cannot do. This is the only app that I could find that works with the dynamic buy it now button on the product page. All other apps I tried could not do this. It also has shipping rule discount which is a great option to have. Most importantly with a great app, you need good customer support. The support has been superb, they are very responsive via email and also have a chat system as well. When I installed the app and added all my discount rules, I could not get it to work. I contacted them via the chat system and they configured the app within an hour. Now the app works perfectly and I can just add any discount type I need. I highly recommend this app. This is by far the best discount app that I have used.

TriDot Store

Mar 12, 2024  on Shopify

Great service from these guys. I had a couple of issues but they jumped right in and fixed them. App is working great for several discount rules that shopify doesnt have built in. 5 stars.

Eyeglasses123.com

Dec 15, 2023  on Shopify

Title: A Game-Changer: Discount Depot Wholesale App Rating: ⭐⭐⭐⭐⭐ (5/5) I've tried more than a dozen different wholesale apps for my Shopify store, and let me tell you, it's been quite a journey. However, my search for the perfect wholesale solution came to an end when I discovered the Discount Depot Wholesale App. This app is a game-changer, and here's why: 1. **Collections Selection**: With a whopping 1700 products in my store, being able to select products by collections was a must. Unfortunately, many other apps I tried fell short in this regard. Discount Depot, on the other hand, made it incredibly easy to organize and select products the way I needed. No more wasted time and frustration. 2. **No Signup Forms**: Some apps insisted on complicated sign-up forms for my customers. This can be a major turn-off for potential buyers. Discount Depot kept it simple and didn't force any unnecessary steps on my customers. This user-friendly approach is a win-win for both me and my customers. 3. **Discount Options**: Offering discounts to logged-in customers is a crucial feature for boosting sales, and not all wholesale apps could deliver on this front. Discount Depot not only provided this option but did so seamlessly. It allowed me to set up discounts that enticed my loyal customers to keep coming back. 4. **Clean and Simple Interface**: The app's user interface is clean, intuitive, and easy to navigate. I appreciated how straightforward it was to set up and manage my wholesale operations. It didn't overwhelm me with unnecessary features or clutter. 5. **Reasonable Pricing**: Budget is always a concern when choosing apps for your store. Discount Depot offers great value for the price. It's an affordable solution that doesn't compromise on functionality. 6. **Exceptional Customer Support**: While Discount Depot is user-friendly, I did encounter a minor issue with discounts not showing up on my site. What truly impressed me was their customer support. I reached out for help, and within just half an hour, I was in a chat with their support team, and they promptly resolved the problem. That level of responsiveness and competence speaks volumes about their commitment to customer satisfaction. In conclusion, Discount Depot Wholesale App is a real gem in the world of Shopify apps. It's the solution I had been searching for all along, addressing the specific needs of my store with finesse. If you're in the market for a reliable wholesale app that simplifies your operations, doesn't burden your customers, and comes with exceptional support, give Discount Depot a try. You won't be disappointed.Couldn't be happier. If I tell you I tried over 12 different Wholesale APPS before I f

Creative Women

Aug 23, 2023  on Shopify

As a B2B company and dropship supplier, we had a complicated pricing challenge but Rohan and his team were able to make it work for us. We're ver pleased. Their support team is super responsive and helpful as well.

MOTOVEIKALS 21

Feb 23, 2023  on Shopify

Outstanding customer service from Rohan and the team! Can only recommend! Axtrics team have made a custom solution for us in a short time and we are very satisfied with it! Thank You!

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