Reviews: Bonify Custom Fields

Customer reviews: Bonify Custom Fields

Reviews (161)

Overall rating

4.5

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What Merchants Think

The "Bonify Custom Fields" app receives positive feedback for its reliability and effective functionality in enhancing Shopify websites. However, some users feel that its interface has not kept pace with modern design standards. Many merchants appreciate the impactful customer support, which significantly enhances their experience with the app.

Key Strengths

Exceptional customer support, praised for being responsive and highly helpful.
Enhances customization capabilities on Shopify product pages.
Reliable performance over extended periods of use.

Common Concerns

Concerns about unclear pricing plans, especially regarding the advertised free plan.
Some find the interface to be outdated and in need of modernization.
Unexpected charges reported during the supposed free trial period.

Final Thoughts

Overall, "Bonify Custom Fields" is well-regarded for its core functionality and standout customer support, enhancing merchant operations on Shopify. Despite some interface limitations and pricing ambiguities, the app remains a useful tool for store customization, praised for its efficacy and helpful customer service team.

Bombshell Sportswear

Dec 17, 2024 on Shopify

Have been using this app for the last 8 years and it's been great! Would give it 5 but there's some quirky limitations and feels a tad antiquated. I've been using the platform for a long time and the interface hasn't modernized a ton. But still a great platform and gets the job done. Amazing and fast support as well. Great customer experience.

Alyaccessory

Nov 30, 2024 on Shopify

I noticed that there is supposed to be a free plan available, but when I click on the app, it only shows a prominent $14 price for the Pro plan. It's quite strange that there isn’t an option for anything other than the Pro plan, especially when the free plan is advertised

RENEW International

Nov 06, 2024 on Shopify

Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!

Trove Warehouse

Sep 15, 2024 on Shopify

Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!

MESAUDA BEAUTY

Nov 08, 2023 on Shopify

segnalo che ho scaricato e disinstallato l'app e mi è arrivata notifica di pagamento mentre c'è scritto che la prova è gratuita per i primi 14 giorni

Juicy Vapes

Aug 15, 2023 on Shopify

I was so frustrated at first, joined the online chat and the person I dealt with solved all my problems and was so patient! Thank you guys so much!

White Oak Pastures

Apr 11, 2023 on Shopify

This has been a very helpful tool for our store, especially since we carry perishable goods. This app works as advertised!