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Customer reviews: 配送&注文サポーター‑ネットイヤーグループ株式会社

<h3>What Merchants Think</h3> <p> The app "配送&注文サポーター‑ネットイヤーグループ株式会社" seems to be well-received among merchants, who appreciate its usability and the responsive customer support. Many users have noted that despite initial setup challenges, the app's performance is reliable, and its integration capabilities make it suitable for most store needs. Merchants transitioning from other apps have expressed satisfaction with its functionality and support. </p> <h3>Key Strengths</h3> <ul> <li>Responsive and attentive customer support.</li> <li>Easy-to-use interface with clear operational guidance.</li> <li>Flexible delivery date management features.</li> <li>Robust free plan offerings comparable to other apps' paid versions.</li> <li>Efficient handling of customer inquiries, leading to quick resolutions.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Initial setup can be challenging without guidance.</li> <li>Some features require transitioning to a paid plan.</li> <li>Limited capacity for managing complex ordering scenarios, such as batch shipments.</li> <li>More flexibility needed in feature trial before committing financially.</li> <li>Questions around specific configurations, like display settings and rest day management, require more documentation.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, "配送&注文サポーター‑ネットイヤーグループ株式会社" is considered a solid choice for merchants seeking reliable order and delivery management solutions. With its strengths in customer support and user-friendly design, it stands out as a competitive option in its category, though there is room for improvements in feature accessibility and setup guidance. </p>

Reviews (21)

Overall rating
4.7

What Merchants Think

The app "配送&注文サポーター‑ネットイヤーグループ株式会社" seems to be well-received among merchants, who appreciate its usability and the responsive customer support. Many users have noted that despite initial setup challenges, the app's performance is reliable, and its integration capabilities make it suitable for most store needs. Merchants transitioning from other apps have expressed satisfaction with its functionality and support.

Key Strengths

  • Responsive and attentive customer support.
  • Easy-to-use interface with clear operational guidance.
  • Flexible delivery date management features.
  • Robust free plan offerings comparable to other apps' paid versions.
  • Efficient handling of customer inquiries, leading to quick resolutions.

Common Concerns

  • Initial setup can be challenging without guidance.
  • Some features require transitioning to a paid plan.
  • Limited capacity for managing complex ordering scenarios, such as batch shipments.
  • More flexibility needed in feature trial before committing financially.
  • Questions around specific configurations, like display settings and rest day management, require more documentation.

Final Thoughts

Overall, "配送&注文サポーター‑ネットイヤーグループ株式会社" is considered a solid choice for merchants seeking reliable order and delivery management solutions. With its strengths in customer support and user-friendly design, it stands out as a competitive option in its category, though there is room for improvements in feature accessibility and setup guidance.

Melted Butter

Sep 20, 2022  on Shopify

時間指定とCSVが魅力的と思い有料アプリをDLしました。 実際に使ってみると複数購入した場合送り状が1商品につき1枚出てきてしまい、問い合わせたところ改善はすぐには難しいとの事でした。 担当の方は色々と動いてくださりましたが、同梱ができないのは致命的で他のアプリに変更しました。 同梱ができるアプリはないとのお返事をいただきましたが すぐに見つかりました。。 またお試し期間もないアプリの為、無駄なお金をかけてしまったことも悔やまれます。。

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