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Customer reviews: Syncmatic Segments on Facebook

Develop by Shopify

Reviews (11)

Overall rating
5

The Feed

Jan 15, 2026  on Shopify

Does what it should well, syncs using all the available attributes to build external audiences (email, phone, address etc). Support is great from Alexander.

Gospel Musicians

Jan 15, 2026  on Shopify

Finally, the long-awaited two-way syncing from Klaviyo segments to Shopify is here. Previously, I had to use all kinds of convoluted workarounds—flows, special metadata connections, and custom logic—to make this work between Klaviyo and Shopify. With this new update, everything works perfectly. I can now create more advanced Klaviyo segments, and they automatically generate customer tags in Shopify. The developer put this together incredibly fast, and I truly appreciate it. This is going to save me a ton of time.

Lobha Deepthis

Jan 07, 2026  on Shopify

Amazing app. The customer lists synced to Meta are spot on, with excellent formatting for phone numbers and addresses, which helps the Meta algorithm match audiences accurately. The auto-sync feature works seamlessly. It’s great value for money for marketers spending seriously on Meta and Google Ads. It saves a lot of time that would otherwise go into cleaning and formatting customer data manually. Everything is automated and reliable. The founder is extremely responsive and genuinely goes the extra mile to help with requests. Overall, a great experience and a solid app that does a simple job exceptionally well. Highly recommended.

Nikura

Dec 12, 2025  on Shopify

This is a great find. Lightweight and easy to use. Since using this our exclusion matching on Meta has vastly improved. We were previously relying on Klaviyo - which doesn't send a lot of potential fields for matching. Also using on Google and TikTok. Alexander was very helpful when I had a few questions.

Ongles Lab

Sep 20, 2025  on Shopify

Alexander is really reliable and professionnal, this app works really well and is cheaper than others

store.rootganic

Sep 08, 2025  on Shopify

Alexander and his team have done a great job with Syncmatic - we rely on this bridge to our FB, Klavijo, and Google Ads to keep our audiences up to date. HIGHLY RECOMMEND this app David CTO, Rootganic

Natulim

Jun 23, 2022  on Shopify

I get a piece of mind knowing my lookalike and retargeting audiences are up to date and as accurate as possible. Also, the support is 10/10. Asked a Friday for a feature, Monday was live.

Journelle

May 02, 2022  on Shopify

This is a great app for syncing audiences from Shopify to Facebook. It's dead simple to use and also provides complete flexibility in defining customer segments using any combination of RFM values and this data is downloadable for analysis or to target in other channels (email, sms etc.). Furthermore, the developer is extremely responsive and receptive to questions and feedback, even going so far as to implement new features requested in rapid iteration. The app and support has definitely exceeded my expectations.

Smart Harness

Jan 05, 2022  on Shopify

Alex was great and the app works amazingly, even coded a requested feature. Takes a lot of the boring work out of doing lookalike audiences. Worth it!

Pen Tips

Nov 03, 2021  on Shopify

Alexander helped me set up after I ran against some issues, great service. Glad to have installed this application.

Personalized Portraits

Oct 16, 2021  on Shopify

Alexander is numero uno, he helped me with a custom feature and replied very fast, addressing all my concerns! Thank you so much, wonderful app, great customer service!! :D I am so happy!!

The Bobcat Mercantile

May 05, 2021  on Shopify

I was having issues segmenting customers with the app and the developer offered to reach out via email/phone to help me with the issue. We were able to hop on the phone and get it resolved and even had a couple feature suggestions get put into the app. Awesome app and will continue to use!

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