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Customer reviews: Cozy AntiTheft

Reviews (996)

Overall rating
4.8

What Merchants Think

The "Cozy AntiTheft" app generally receives positive feedback from merchants who appreciate its straightforward setup and effectiveness in protecting their online store content. Many users praise its ability to prevent unauthorized copying of text and images, offering peace of mind and making it a popular choice among small and larger businesses alike. However, there are significant concerns raised regarding the platform's vulnerabilities that some merchants have encountered.

Key Strengths

  • Prevents unauthorized copying and downloading of website content.
  • Easy to install and use with clear instructions.
  • Provides peace of mind for merchants concerned about content theft.
  • Effective in safeguarding images, text, and product descriptions.
  • Good customer support as reported by some users.
  • App is offered for free, adding great value for users.

Common Concerns

  • Reports of fraudulent websites replicating content despite protection.
  • Inconsistent customer service response time and issue resolution.
  • Concerns about the app not completely disabling right-click functionality.
  • Lack of action from the platform in addressing piracy issues highlighted by users.
  • Potential compatibility problems with certain themes or settings.

Final Thoughts

"Cozy AntiTheft" is largely well-received for its core functionality of protecting store content from theft and unauthorized use. While most users find it easy to use and effective, the app faces criticism due to some severe cases of content theft and gaps in customer support and issue resolution. Regardless, its availability for free and ease of use make it a worthwhile option for many merchants looking to enhance their store's security.

Lavender Living

Jan 06, 2025  on Shopify

I’d like to highlight an alarming issue that another reviewer and us have encountered: a fraudulent website has essentially replicated ours. It is evident that this app is a scam, and I find it astonishing that such an app is permitted on Shopify. This raises serious concerns about the platform's screening processes.

Sharlaım

Nov 19, 2024  on Shopify

Décevant, engendre des problèmes sur le thème et l'assistance ne répond pas aux réclamations

touchGOODS

Oct 14, 2024  on Shopify

Shortly after installing the app, a fraudulent website based in Malaysia copied everything from our online store, including product images, descriptions, and a similar URL, to impersonate us. I now have serious concerns about the safety of this app and am eagerly awaiting a response from the developers. I submitted a Digital Millennium Copyright Act (DMCA) takedown notice to Shopify's Legal Department, and their response was: "We are unable to take action as the reported content is not hosted by Shopify." This is completely unacceptable, and I'm really hoping the developers of this app can assist.

Japan Food Grocer

Aug 25, 2024  on Shopify

This app is horrible and if I could I would give this app zero stars if could. The customer service is bad, they take forever to contact you back and they do not answer the question that you need answered.

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