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Customer reviews: MLV Multi Country Pricing

Develop by MLVeda

Reviews (683)

Overall rating
4.5

What Merchants Think

Overall, merchant feedback about "MLV Multi Country Pricing" is mixed. On the positive side, many users appreciate the app's ability to handle multi-country pricing effectively, and the exceptional support provided by team members like Harun and Amol. However, there are significant criticisms regarding the app's functionality, with some merchants experiencing critical issues, including website malfunctions and delays in support response times.

Key Strengths

  • Effective multi-country pricing management.
  • Responsive and helpful customer support, especially from specific team members such as Harun, Amol, and Vijay.
  • Easy to understand and use.
  • Fast currency conversion features.

Common Concerns

  • Critical website issues upon app installation, including pricing display problems and site functionality loss.
  • Slow or inadequate technical support response for resolving major issues.
  • Challenges in unsubscribing, with delays causing ongoing charges.
  • Occasional discrepancies in pricing across currencies.

Final Thoughts

"MLV Multi Country Pricing" offers promising features for managing international pricing but has room for improvement, especially in consistency and support efficiency. While some merchants have benefited significantly from its capabilities and support, others have faced substantial challenges that need urgent addressing for broader satisfaction and reliability.

Aura Sleepwear

Feb 11, 2025  on Shopify

No Customer Support. Disappointed.

Amble Outdoors

Nov 22, 2024  on Shopify

Update: Don't recommend. Installed the app and it removed all pricing from our website, removing all functionality to add to cart, essentially breaking the website on install. Uninstalling and following the website instructions to remove the app also didn't work so had to wait for theme support to for the steps to remove all the code. So I was able to revert the website back to our original state in about 6hrs. Original: We installed the app, and it removed all pricing from showing on our website. Do not use! Our website is now broken, and we have to wait for app support to delete the code, resulting in lost sales from regular traffic and we're unable to start a major sale as planned.

Amble Outdoors

Nov 17, 2024  on Shopify

DO NOT USE!!!!!! INSTALLED AND BROKE OUR WEBSITE IMMEDIATELY WITH NO PRICING IN ANY CURRENCY IN ANY LOCATION SHOWING. We installed the app, and it removed all pricing from showing on our website. Do not use! Our website is now broken, and we have to wait for app support to delete the code, resulting in lost sales from regular traffic and we're unable to start a major sale as planned.

Vector Cycling

Sep 12, 2024  on Shopify

All my product prices are not updated with the prices I entered and the technical team has been very slow in resolving my issues. They said they will update me on the status of my issue but it has been 5 days and I still have not heard from them.

Ragavi

Apr 30, 2024  on Shopify

Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.

Project Pencil

Apr 25, 2024  on Shopify

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process. Be very careful when you are subscribing. They will delay from their side and keep charging you.

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