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Customer reviews: MLV Multi Country Pricing

Develop by MLVeda

Reviews (683)

Overall rating
4.5

What Merchants Think

Overall, merchant feedback about "MLV Multi Country Pricing" is mixed. On the positive side, many users appreciate the app's ability to handle multi-country pricing effectively, and the exceptional support provided by team members like Harun and Amol. However, there are significant criticisms regarding the app's functionality, with some merchants experiencing critical issues, including website malfunctions and delays in support response times.

Key Strengths

  • Effective multi-country pricing management.
  • Responsive and helpful customer support, especially from specific team members such as Harun, Amol, and Vijay.
  • Easy to understand and use.
  • Fast currency conversion features.

Common Concerns

  • Critical website issues upon app installation, including pricing display problems and site functionality loss.
  • Slow or inadequate technical support response for resolving major issues.
  • Challenges in unsubscribing, with delays causing ongoing charges.
  • Occasional discrepancies in pricing across currencies.

Final Thoughts

"MLV Multi Country Pricing" offers promising features for managing international pricing but has room for improvement, especially in consistency and support efficiency. While some merchants have benefited significantly from its capabilities and support, others have faced substantial challenges that need urgent addressing for broader satisfaction and reliability.

Amble Outdoors

Nov 22, 2024  on Shopify

Update: Don't recommend. Installed the app and it removed all pricing from our website, removing all functionality to add to cart, essentially breaking the website on install. Uninstalling and following the website instructions to remove the app also didn't work so had to wait for theme support to for the steps to remove all the code. So I was able to revert the website back to our original state in about 6hrs. Original: We installed the app, and it removed all pricing from showing on our website. Do not use! Our website is now broken, and we have to wait for app support to delete the code, resulting in lost sales from regular traffic and we're unable to start a major sale as planned.

Amble Outdoors

Nov 17, 2024  on Shopify

DO NOT USE!!!!!! INSTALLED AND BROKE OUR WEBSITE IMMEDIATELY WITH NO PRICING IN ANY CURRENCY IN ANY LOCATION SHOWING. We installed the app, and it removed all pricing from showing on our website. Do not use! Our website is now broken, and we have to wait for app support to delete the code, resulting in lost sales from regular traffic and we're unable to start a major sale as planned.

Vector Cycling

Sep 12, 2024  on Shopify

All my product prices are not updated with the prices I entered and the technical team has been very slow in resolving my issues. They said they will update me on the status of my issue but it has been 5 days and I still have not heard from them.

High Heel Jungle

Aug 15, 2024  on Shopify

Harun was incredibly helpful, resolving my issues quickly and without any stress. He was also very kind and supportive throughout the process. The app has been a great asset to my business, and the team is always ready to assist when needed. Highly recommend this app.

Akinna Milano

Jul 22, 2024  on Shopify

Easy to use & set-up! There were some minor issues, but Harun from the team helped out for the same.

Otrera Bags

Jul 01, 2024  on Shopify

Thanks to Amol for supporting. He is very polite and explanatory. Dealt with me patiently. I appreciate the time taken to assist me. Thank you very much

Amber Maxwell Official

Jun 30, 2024  on Shopify

Harun was super helpful and fixed my issues immediately without the stress and also very kind and supportive in the process. The app has served my business very well, the team are great and always there when you need them to jump on and sort something out. Highy recommended app.

Tanti Ceramics

Jun 03, 2024  on Shopify

Harun was very helpful, polite and quick in resolving my problem. Thank you, i am very happy with this app and assistance i get whenever i need it.

MTB HOPPER

May 27, 2024  on Shopify

This app does currency conversion really fast and easy. App is easy to understand. Although sometimes prices get off by few percent, but support team gets the fixes really fast.

HIPPOPLUS®

May 24, 2024  on Shopify

5 stars are not enough! The support of mlveda.com is incredible! The app is worth every euro one has to pay for it, and the support is top of the top class!! Thank you so much Harun Gorry, your support and the comunication was reference class!! Never thought that my shop-problem could be solved that fast and professionel!!

Ragavi

Apr 30, 2024  on Shopify

Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.

Project Pencil

Apr 25, 2024  on Shopify

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process. Be very careful when you are subscribing. They will delay from their side and keep charging you.

Aida by Priyanka Jain

Apr 22, 2024  on Shopify

The app is one of the best apps to handle multi country pricing. The support is helpful from setup to resolving any issues. Keep up the great work.

CSHE

Apr 15, 2024  on Shopify

Works well for what we need. The support is also quite responsive and has fixed any issues we have had.

CIEL

Mar 24, 2024  on Shopify

Support team is quick and efficient. The app does exactly what I was expecting. Overall, I am very happy with the app.

Pawtect

Jan 30, 2024  on Shopify

Vijay is very well-versed in the product. He was able to help with my concerns and answer my questions related to it. Thanks Vijay!

Aapro

Dec 12, 2023  on Shopify

We have been using multi-country pricing and mcheckout for a long time now and the app has helped us get a good amount of international orders. Their support team is also very prompt and helpful , especially Harun from their support team.

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