What Merchants Think

The overall feedback from merchants using "Correios ‑ SEDEX ‑ PAC" is overwhelmingly negative. Users express great dissatisfaction with the app's functionality and the lack of adequate support. Many merchants reported that the app frequently goes offline, resulting in lost sales opportunities because customers cannot select shipping options. Additionally, there is a consensus that customer service is non-responsive and unhelpful.

Key Strengths

• When functioning, the app is recognized as a good tool for shipping management.

Common Concerns

• The app frequently stops working and experiences instabilities.
• Merchants report an inadequate and often non-existent customer support system.
• Lack of appropriate documentation and help during installation and configuration.
• Merchants experience delayed response times from the support team.
• Unresolvable errors and the inability to enable certain promised features.

Final Thoughts

Overall, "Correios ‑ SEDEX ‑ PAC" is viewed unfavorably by its users. While it holds potential when operational, the frequent issues with functionality and the inadequate support experience significantly detract from its utility. Merchants often find themselves struggling with unresolved problems, leading many to abandon the app entirely in favor of manually managing their shipping needs.