Convolyn adds an AI assistant to your Shopify store that handles customer questions instantly, around the clock. It connects directly to your live catalog to answer product questions, check real-time stock levels, and make recommendations. Customers can track their orders by providing an order number and email. The assistant can add items to the cart, share discount codes with hesitant shoppers, and re-engage visitors who are about to leave. It installs automatically with no code required.

• Live catalog answers — real-time product, stock, and order tracking in chat
• Add to cart and recover abandoning shoppers directly from the chat widget
• Cart recovery — re-engages shoppers about to leave with a personalized nudge
• Human agent handoff — Escalate complex issues when AI cannot resolve them.
• Auto-installed widget — Instantly connects and appears on your storefront.