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Customer reviews: Modern Dropship

Reviews (29)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of Modern Dropship, praising its ease of integration and effectiveness in broadening brand reach through partnerships with retailers. The platform is lauded for helping to automate processes and simplifying the onboarding of new products. Customer service is often highlighted as supportive and effective in fostering retailer connections.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Effective in fostering partnerships with new retailers
  • Responsive and helpful customer support
  • User-friendly and easy to set up
  • Automates processes, improving efficiency

Common Concerns

  • Issues with order statuses being marked as "Paid" before fulfillment
  • Need for frequent logins is seen as inconvenient
  • Customer support unable to resolve specific order invoicing issues

Final Thoughts

Modern Dropship is highly regarded for its ability to enhance business operations by simplifying product integration and retailer networking. While highly functional and praised for its support services, a few technical issues, particularly with order processing, have been noted by some users. Overall, it proves to be a valuable tool for merchants looking to expand their reach through effective dropshipping strategies.

Milton & Goose

Oct 26, 2023  on Shopify

We tried to use this app at the request of a few of our retailers. While the app does allow orders to flow from our retailer directly into our Shopify store, it marks all new orders in our Shopify dashboard as "Paid". However, Convictional doesn't invoice the retailer for the order until we (supplier) have fulfilled it. We reached out to support as this seems like a very obvious issue but support wasn't able to help us. I've rated this as two stars due to what seems like a very obvious issue for suppliers and the lack of support to address the problem.

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