The general sentiment among merchants who have used the "Conversagent AI Support & Chat" app is overwhelmingly positive. Users appreciate the ease of setup, the efficiency of the AI in handling customer queries, and the valuable customer support provided by the team. The app is frequently highlighted for its excellent performance in improving customer interactions and reducing the workload of support teams.
Overall, "Conversagent AI Support & Chat" is highly recommended by its users, praised for its efficiency, ease of use, and potential to transform customer service operations. It helps businesses offer round-the-clock support and improve engagement, making it an essential tool for e-commerce platforms. While some areas for improvement have been noted, the proactive updates from the development team suggest a promising future for the app.