This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.

It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.

We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox.

I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.

This is an amazing app that is just at the beginning of what it will be! With just some minor improvements this app will be able to do more than would be possible with a small customer support team! Did I mention amazing support?!

As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus. The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!

Had the app on our store for a few days now, I have nothing but positive feedback to give so far. The app has reduced the amount of email enquiries and even assisted a handful of sales. I have no doubt we shall be proceeding with this app following our trial period.

Easy to implement and get support. Overall impressed with the Conversagent app! We have tried other Apps, but this is the best solution for us. It is a great asset for any e-commerce site interested in having a virtual agent.

I am very impressed with the Conversagent app! After trying a few others, this is clearly the best choice for me. The AI technology employed by this app is the latest and spot-on! It acts better than humans in terms of the unbelievable knowledge and command of the subjects it possesses! It is definitely a valuable asset for any e-commerce site interested in having a virtual agent.

Conversangent es una excelente solución para eCommerce que combina interacción natural con alta eficiencia. Su capacidad para personalizar las respuestas y proporcionar análisis detallados lo convierte en una opción valiosa para mejorar la atención al cliente y optimizar la experiencia de compra en línea. Totalmente recomendado.

We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.

Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful! Forget the Shopify INBOX app! This is the one to get instead!

I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.

Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.

Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner. What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence. Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base. Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.

This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!

Amazing piece of software. It's something that is very exciting for both me as a owner and also my customers. I've been amazed with the initial quality and how fast the chat bot learns. Set up was unbelievably easy absolutely flawless. This is something that I am excited about and can't wait to see what grows into.

Love the app very lead product development company they care about their customer and the feedback really want to build right products

We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about. The service and support level is great, the team are always available to help and guide you, particularly as this was new to us. I can see the value it adds to our business my having this available Thanks Jason

I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here