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Customer reviews: CVC ‑ Multi Currency Converter

Reviews (281)

Overall rating
4.6

What Merchants Think

Merchants using "CVC ‑ Multi Currency Converter" generally have a positive impression of the app. It is praised for its ease of installation and use, making it a valuable tool for enhancing international shopping experiences by automatically converting currencies based on customer location. However, there are some concerns about customer support and hidden costs associated with using its features.

Key Strengths

  • Easy to set up and user-friendly interface.
  • Accurate and fast currency updates.
  • Seamless integration with store themes and checkout process.
  • Excellent customer support when available.
  • Enhances conversion rates by improving international customer experiences.

Common Concerns

  • Lack of responsive customer support and live chat options.
  • Pricing transparency, as features may incur additional costs despite being advertised as free.
  • Customization options, such as switcher speed and appearance, could be improved.

Final Thoughts

Overall, "CVC ‑ Multi Currency Converter" is well-received for its effectiveness in managing currency conversions for global businesses. It plays a significant role in ensuring smooth shopping experiences for international customers, although improvements are needed in customer support and feature pricing transparency.

Esamy

Jan 01, 2025  on Shopify

Support does not answer back.

Aussie Dreamtime

Oct 28, 2024  on Shopify

Where is your support team? I contacted so many times, send many emails but no one answer. There are no chat support in app, how can I contact if I need help from you???

TEQERS EU

Mar 20, 2024  on Shopify

Why you publish your ad as Free? Of course it's free to download it but It costs money to use the currency converter features. You should be fair and show the real pricing on the app store. Shame. Don't recommend.

TheShirtless

Mar 14, 2024  on Shopify

Fishy that they ask for a review before having even used the app

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