Reviews: Contlo ‑ Marketing & Helpdesk

Customer reviews: Contlo ‑ Marketing & Helpdesk

Reviews (69)

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What Merchants Think

Contlo ‑ Marketing & Helpdesk is generally well-received by merchants, appreciated for its robust features, seamless integrations, and ability to streamline marketing efforts. Many merchants have found it to be a versatile tool that significantly enhances their marketing strategies and operations, particularly in retention marketing. However, there are some concerns regarding customer support and bugs in the application.

Key Strengths

User-friendly interface and seamless integration with other tools.
Comprehensive suite of automation tools that save time and resources.
Exceptional customer support, with some users noting quick response times and helpful guidance.
Significant improvements in retention marketing and ROI.
Versatile platform for executing campaigns, automation, and analytics.
Ability to handle multiple marketing channels in one platform, making it cost-effective and convenient.

Common Concerns

Some users experienced delayed customer support response times and technical issues.
Occasional bugs that might impact business operations.
Challenges with transitioning from other CRM tools to Contlo.
Billing concerns, including charges after service usage had ceased.

Final Thoughts

Overall, Contlo ‑ Marketing & Helpdesk is highly valued for its all-in-one marketing solutions and ease of use. While there are some areas for improvement, particularly in customer support and technical reliability, the app is generally seen as a worthwhile investment for businesses looking to enhance their marketing efforts and streamline operations.

THE INDIAN ETHNIC CO.

Feb 01, 2024 on Shopify

We have been using Contlo for over 6 months now. It has been a great overall experience. What is most commendable is how active their team is with response to any queries. It is also an extremely convenient and easy to navigate platform. Contlo has definitely made it easier for us to send out campaigns, set multiple automations & track our metrics. We are sure this is going to be a long term collaboration!

belif India

Jan 31, 2024 on Shopify

Contlo has been really helpful in boosting our retention marketing. Also easier integration with other apps and Al tool is an add on.

Allter

Jan 30, 2024 on Shopify

We have been using Contlo for a long time, and it has tremendously helped us in our marketing efforts. The entire interface is super easy to use and understand, whether it's for campaigns or automations. The Contlo team is available whenever needed and super helpful! Thanks to them, we have not faced any problems yet. We will definitely recommend Contlo to anyone looking for not only an easy-to-use platform but also one that has all the features you need on a single platform.

PureCult®

Jan 24, 2024 on Shopify

Loved the experience of working with Contlo. We've been associated with them more than 2 years and the best thing Contlo is that the dashboard is easy to use and understand. And it's a versatile platform.

Roze by Saya

Jan 23, 2024 on Shopify

The app interface is very good and very easy to understand. Would recommend this to anyone who wants to level up their email and whatsapp marketing. The Team is also very helpful and make this app easy to understand and work on it. Kudos to the team! :)

Heelium

Mar 01, 2022 on Shopify

Wonderful app and support team. All the functionalities that you require in a marketing app are there. Additionally, the team was very prompt in responding to our custom requests and the pricing is also reasonable. Highly recommend!