Reviews: T Lab ‑ AI Language Translate

Customer reviews: T Lab ‑ AI Language Translate

Reviews (1,311)

Overall rating

4.9

5

151
4

8
3

2
2

2
1

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

User-friendly interface that is easy to navigate.
Excellent customer support, noted for high responsiveness and problem-solving.
Cost-effective pricing compared to competitors, with features included even on the free plan.
Accurate and efficient AI-powered translations.
Customizable features to suit various branding needs.
Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

Occasional inaccuracies in AI translations requiring manual adjustments.
Navigation challenges, especially in locating and translating third-party app content.
Previous issues with text translation quality in some instances.
Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

Ostenz

Mar 26, 2024 on Shopify

Very well built app and cheaper than the others. The customer service is always helpful and nice. Thanks to Lina who helped me resolved several issues I had. Definitely recommend!

Billimay

Mar 22, 2024 on Shopify

I'm starting to use T-lab and needed help from T-Lab support for several questions I had. Todor helped me and provided all answer to my questions, very helpful! Very good support!

Vintage Sewing Pattern Company

Mar 21, 2024 on Shopify

When I have had an issue with a particular translation or formatting I have had a 5* response from the T Lab Support Team (Dimitar, Todor and Lina). In fact I have never had better support from any other service and I can't recommend the team highly enough.

MetalVerse

Mar 20, 2024 on Shopify

Really good Application, really good support

Kindi

Mar 19, 2024 on Shopify

Installed the app and it works perfectly! Very easy to use and navigate. The customer service is incredible, very responsive and professional. Thank you guys for the great work!

TAVOKRISTALAS.EU

Mar 18, 2024 on Shopify

Good app

The Big Baobab

Mar 18, 2024 on Shopify

vapemvp

Mar 15, 2024 on Shopify

the best translating app, believe me, i had all of them!

Abysm Internal

Jan 18, 2024 on Shopify

I give 5 stars because the developers do try their best, the customer service is fast, kind, patient and helpful and the Pros, which are that the app works generally beautifully as far as I can tell and it's reasonably priced. But not everything is peachy and rosy, the Cons mostly revolve around Judge.me, this may be more the fault of Judge.me than T Lab, but as it may.. reviews have to be manually updated PER LANGUAGE every time you receive new ones, and just as bad, if you use "review grouping" in Judge.me as I do, the system is going to multiply however few reviews you have into thousands, meaning that translating only around 350 shop-wide reviews ends up taking around 20 hours, per language. Still, I tried quite a few of the most popular translation apps before this one, and this one so far balances price, quality and usability the best. I'm staying :)

Stablela

Dec 28, 2023 on Shopify

Among all translation apps, this is the best! The others had some bugs or other problems. Here too - everything works perfectly and the app is regularly updated now. Also, I had a small problem (which was my fault most likely). They made specially for me a step by step video on how to solve it.

Unihertz

Dec 26, 2023 on Shopify

T Lab is an exceptionally user-friendly translation app for Shopify stores, and it stands out as the best option in terms of performance and affordability. With T Lab, I can easily translate everything visible on my store's front page. The support team at T Lab is highly dedicated and responsive. Even on Christmas day, Dimitar (the name displayed on the chat widget) was working diligently with me to resolve a media translation issue. I am truly impressed with the T Lab team and extend my best wishes to Dimitar.