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Customer reviews: T Lab ‑ AI Language Translate

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Reviews (1,311)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

Artem Legrand

Nov 20, 2024  on Shopify

Love it. The best translation solution I found so far!

lindorug

Nov 19, 2024  on Shopify

T-Lab is incredibly simple to use—super user-friendly. Even with the basic paid plan, you can do so much, making it a great value. A special mention to Stoycho from customer service, who was absolutely fantastic! He helped me resolve some translation issues and patiently walked me through basic processes to ensure the site and translations worked perfectly. He was always kind and thorough in his explanations. Highly recommend this app, and the customer service makes it even better!

Monfaradi Footwear

Nov 18, 2024  on Shopify

Customer service is great!

Birds of Colombia

Nov 12, 2024  on Shopify

Great Service!! When I ask questions they answer me as quickly as they can. They are also very helpful. It is a very good app

Folmoda.com

Nov 11, 2024  on Shopify

Simply amazing team , very helpful and supportive, I will change this app for any thing else. Highly recommended

Zayoom

Nov 11, 2024  on Shopify

I want to extend my gratitude to the team at Translation Lap for their outstanding customer service. I reached out with a request to increase my image translation limit, and they went above and beyond by raising my limit from 10 to 50 image translations at no extra charge! This gesture has made a huge difference in my workflow, and their responsiveness and willingness to accommodate my needs were impressive. Highly recommend this app not only for its features but also for its excellent support team!

KeepItSneaker

Nov 11, 2024  on Shopify

Really good service. Fast support and overal nice app!

Revel Smart

Nov 11, 2024  on Shopify

Great app I have already got the app I was looking for for a long time They have a great support team that provides you with many services so that you are completely satisfied I am very enjoying using the app and it helps us expand to new markets

Svjetlucavo.com

Nov 10, 2024  on Shopify

support team is amazing!

Ama-Zen

Nov 10, 2024  on Shopify

App molto utile ed efficiente. L'assistenza è davvero gentile e disponibile!

Creative.Lighting

Nov 04, 2024  on Shopify

I recently upgraded to the Premium plan after receiving exceptional customer service from Dimitar. I'm looking forward to their upcoming update, which will allow prompts to be given to connected AI APIs!

MELODFY

Oct 28, 2024  on Shopify

There is no better customer service than T-Lab. And a fast & easy app to use.

festfloor

Oct 24, 2024  on Shopify

Quick and professional technical assistance.

Mulsi

Oct 21, 2024  on Shopify

Amazing app with fast performance! This app works flawlessly without any long load times, which is such a relief! No hassle with figuring out customer locations – just quick and smooth. I also want to give a shoutout to the support team – they helped me quickly and efficiently. Truly top-notch! Thanks, team, and keep up the great work!

EVISU

Oct 15, 2024  on Shopify

The staff was supportive, and all issues were resolved quickly. If you need translation services, this is a good option.

Healaflex

Oct 13, 2024  on Shopify

Amazing Support! 2 Minutes waiting and already got the problem solved. And that only with the free Plan. I am really astonished! Strongly recommend this app to everyone. It has everything you need!

Bestia Collars

Oct 13, 2024  on Shopify

Works pretty well. Support is responsive every time and competent as well. Keep it up !

LayerLabs

Oct 10, 2024  on Shopify

Great support! They quickly identified the problem and even solved it for me.”

Amaclo

Oct 10, 2024  on Shopify

This is the best app for translations, nothing beats it. Thanks for the guidance :)

sizensrs

Oct 08, 2024  on Shopify

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