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Customer reviews: T Lab ‑ AI Language Translate

Develop by Shopify

Reviews (894)

Overall rating
4.9

What Merchants Think

Merchants have expressed largely positive feedback regarding "T Lab ‑ AI Language Translate". Users appreciate its ease of use, functionality, and outstanding customer support which enhances their ability to expand into international markets. The app is often regarded as a valuable tool for Shopify stores that cater to diverse linguistic audiences. Despite some occasional translation challenges, T Lab's support team is praised for their responsive and effective assistance in resolving issues.

Key Strengths

  • User-friendly interface that is easy to navigate.
  • Excellent customer support, noted for high responsiveness and problem-solving.
  • Cost-effective pricing compared to competitors, with features included even on the free plan.
  • Accurate and efficient AI-powered translations.
  • Customizable features to suit various branding needs.
  • Seamless integration with Shopify and ability to handle multiple languages.

Common Concerns

  • Occasional inaccuracies in AI translations requiring manual adjustments.
  • Navigation challenges, especially in locating and translating third-party app content.
  • Previous issues with text translation quality in some instances.
  • Limited user-friendliness and functionality issues when dealing with multiple languages or apps.

Final Thoughts

Overall, "T Lab ‑ AI Language Translate" is well-regarded as an efficient tool for merchants seeking to grow their international presence. While there are some reported challenges with the AI translation feature, the application's strengths in user-friendliness, support, and cost-effectiveness make it a competitive choice for Shopify store owners. The support team's dedication to customer satisfaction further enhances the user experience, making T Lab a recommended solution for expanding e-commerce businesses.

Amertaat

Sep 22, 2024  on Shopify

Very useful app. Extremely helpful support team.

Kahuna Kids

Sep 18, 2024  on Shopify

Great app for translations, and brilliant tech support for integration to my website! These guys provide the best client experience so I can provide the best customer experience - an easy 5 star review!

Amaclo

Sep 18, 2024  on Shopify

Thanks for the help and fast guidance on setting up!

Jack o Juno

Sep 18, 2024  on Shopify

Always a pleasure speaking to customer service, fast response and thorough explanations. Recommend!

EVISU JP

Sep 12, 2024  on Shopify

T-lab team is always supportive and provide timely assist all the time. The interface is user-friendly as well. Thanks for your great support all the time.

GelwaterGun

Sep 12, 2024  on Shopify

Support au TOP ! je recommande à 100% l'application !

EVISU HK

Sep 11, 2024  on Shopify

Could fulfill our needs and provide timely support. Highly recommend!

Pangama Jewelry

Sep 09, 2024  on Shopify

The customer support team has been highly responsive and is among the best I've encountered. Their timely assistance and dedication to resolving issues are truly commendable. Additionally, the app offers outstanding functionality at a highly competitive price, making it a cost-effective solution compared to others in the market.

PetitParfums B.V.

Sep 08, 2024  on Shopify

Great service

Radius Office Ltd. (IE)

Sep 08, 2024  on Shopify

We’ve been using this app to translate content into local markets, and it works brilliantly. The AI-powered features deliver accurate translations, and the support team is always quick to help. Highly recommended!

k bye

Sep 08, 2024  on Shopify

Amazing support and app!

Nerix

Sep 08, 2024  on Shopify

SHOP — Magpie Brewing Co

Sep 02, 2024  on Shopify

Super simple to use and the support is amazing. Recommended!

whoisperiod

Sep 01, 2024  on Shopify

outstanding api. does your meta, and has clear instructions on how to initiate markets, languages, everything needed! AMAZING APP MUST HAVE!!!! SUPPORT WAS SUPERB!!!!

BuyPermanentMakeup.com

Aug 28, 2024  on Shopify

**T-Lab: A Game-Changer for Multilingual Shopify Stores** I recently used T-Lab to translate my Shopify store from English to Spanish, and I couldn't be more impressed. The tool was incredibly easy to navigate, and the translation quality was excellent. However, I did run into a few hiccups during the setup process. That's when I reached out to T-Lab's support team. Stoycho, the support representative I worked with, was incredibly helpful and knowledgeable. He quickly resolved all of my issues and provided clear, step-by-step instructions. One instance that really stood out was when I encountered a translation that wasn't working as expected. Stoycho responded promptly and provided a solution that worked perfectly. If you're running a Shopify store and need to cater to multiple audiences, I highly recommend T-Lab. The tool is user-friendly, the translations are accurate, and the support team is exceptional.

Procusini

Aug 28, 2024  on Shopify

Nancy Homestore

Aug 27, 2024  on Shopify

great customer service!

Avenue Terroir

Aug 27, 2024  on Shopify

Your eShop

Aug 26, 2024  on Shopify

Big thanks to the development team and the product owner of this app! I am completely satisfied with it. I tested 5 different apps, and this one is my favorite: it has a user-friendly interface, all the features I wanted, and a very responsive support team, i recommend !

UFOHEATERS

Aug 22, 2024  on Shopify

Update to my previous comment - they have contacted us and we've worked together to understand the functionality and how AI integrates into the process. I am pleased to report that the issue has been completely resolved to our satisfaction. We are currently very happy with the app and appreciate the support provided in resolving our concerns. Thank you for your attentive and effective service. Old Comment; It has failed to translate even a single language, which is a crucial functionality that the app should provide. This problem is impacting our ability to operate effectively in different markets. Could you please investigate this issue urgently and provide a resolution or a suitable workaround? We rely on this feature for our operations and need it to function properly.

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