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Customer reviews: Contact Form Ultimate

Develop by Vital Apps

Reviews (18)

Overall rating
3.4

What Merchants Think

Overall, merchants have a favorable view of "Contact Form Ultimate." Many appreciate the app's user-friendly interface and how it facilitates the creation of contact forms. However, issues with customer support and technical challenges have been noted, reflecting a mixed yet generally positive sentiment towards the app.

Key Strengths

  • User-friendly and well-organized interface
  • Effective for creating multiple contact forms
  • Excellent customer service mentioned by several users
  • Helps in business growth for some users

Common Concerns

  • Difficulty in contacting customer support
  • Issues with email notifications and the necessity to check the app for new messages
  • Limited language support for forms

Final Thoughts

"Contact Form Ultimate" proves to be a valuable tool for merchants looking to enhance their online presence with effective contact forms. Despite some concerns regarding customer support and technical limitations, its ease of use and positive impact on business growth make it a recommendable choice for many users.

Schild Inc

Oct 30, 2023  on Shopify

Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.

Hiseeu

Sep 27, 2023  on Shopify

There's no one to contact to solve the problem.

Branditt_Canada

Sep 19, 2023  on Shopify

I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP. Is there any other way to contact support, I am really disappointed.

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