Customer reviews: Contact Form Ultimate

<h3>What Merchants Think</h3> <p>Overall, merchants have a favorable view of "Contact Form Ultimate." Many appreciate the app's user-friendly interface and how it facilitates the creation of contact forms. However, issues with customer support and technical challenges have been noted, reflecting a mixed yet generally positive sentiment towards the app.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and well-organized interface</li> <li>Effective for creating multiple contact forms</li> <li>Excellent customer service mentioned by several users</li> <li>Helps in business growth for some users</li> </ul> <h3>Common Concerns</h3> <ul> <li>Difficulty in contacting customer support</li> <li>Issues with email notifications and the necessity to check the app for new messages</li> <li>Limited language support for forms</li> </ul> <h3>Final Thoughts</h3> <p>"Contact Form Ultimate" proves to be a valuable tool for merchants looking to enhance their online presence with effective contact forms. Despite some concerns regarding customer support and technical limitations, its ease of use and positive impact on business growth make it a recommendable choice for many users.</p>

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Reviews (18)

Overall rating

3.4

5

8
4
3
2
1

3

What Merchants Think

Overall, merchants have a favorable view of "Contact Form Ultimate." Many appreciate the app's user-friendly interface and how it facilitates the creation of contact forms. However, issues with customer support and technical challenges have been noted, reflecting a mixed yet generally positive sentiment towards the app.

Key Strengths

User-friendly and well-organized interface
Effective for creating multiple contact forms
Excellent customer service mentioned by several users
Helps in business growth for some users

Common Concerns

Difficulty in contacting customer support
Issues with email notifications and the necessity to check the app for new messages
Limited language support for forms

Final Thoughts

"Contact Form Ultimate" proves to be a valuable tool for merchants looking to enhance their online presence with effective contact forms. Despite some concerns regarding customer support and technical limitations, its ease of use and positive impact on business growth make it a recommendable choice for many users.

Schild Inc

Oct 30, 2023 on Shopify

Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.

Branditt_Canada

Sep 19, 2023 on Shopify

I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP. Is there any other way to contact support, I am really disappointed.

THE CUSHION ACCESSORY CO.

Aug 22, 2023 on Shopify

I would recommend this app. I had a couple o challenges but they were helpful and sorted the issue for me. Very patient

Actify Social

Jun 13, 2023 on Shopify

Extremely user friendly and well organized app! Definitely recommended for all to use for forms, email sign ups, etc.

TARTA GELATINA

Mar 13, 2023 on Shopify

Great app, it does what it promises and it's straightforward to use. Customer support was excellent :) Thank you!

Zip Quicker

Aug 16, 2022 on Shopify

How can we contact customer service for an issue we are having? We look over the place to contact you

Chromagen

Mar 03, 2022 on Shopify

Easily one of the best contact form apps ever developed! Backend is easy to navigate and manage and has helped our business grow. The best part is the highly responsive and helpful customer service whenever we need help. Thank you ETS-Soft team!

foralltastes.lv

Feb 27, 2022 on Shopify

Excellent app for product contact form. I use it for my shopify store. Works great and easy to manage.

Plants Grow Here

Nov 08, 2021 on Shopify

This app was great for making multiple contact forms on my website. Customer service was also very helpful. Would recommend!