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Customer reviews: Connex for QuickBooks

Reviews (25)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive perception of Connex for QuickBooks, praising it for its robust integration capabilities and reliable customer service. Users consistently mention the application's effectiveness in synchronizing data between QuickBooks and various eCommerce platforms, which streamlines business operations and reduces manual errors. The team behind Connex, including notable members like Joe, Sandi, and Chris, is frequently highlighted for their dedication and expertise.

Key Strengths

  • Seamless integration with popular platforms like Shopify, Amazon, and eBay.
  • Exceptional customer support with direct access to knowledgeable developers.
  • Effective handling of complex workflows and large volumes of transactions.
  • Automated syncing of orders, inventory, and financial data, saving time and reducing errors.
  • Reasonable pricing model advantageous for businesses of various sizes.
  • Significant improvement in interface and support over time.

Common Concerns

  • Initial setup and sync require accurate inventory entry to ensure proper functionality.
  • Occasional bugs during operation, which are generally resolved quickly by the support team.
  • Limited to syncing movement of inventory, not the inventory itself, requiring correct setup for first-time use.

Final Thoughts

Overall, Connex for QuickBooks is highly regarded by its users as an essential tool for businesses relying on QuickBooks integration with eCommerce solutions. Its combination of strong customer support, continuous improvements, and robust integration capabilities makes it an invaluable asset for businesses looking to streamline operations and handle the complexities of modern commerce. The consistent positive feedback underscores its utility and effectiveness, making it a recommended tool for relevant businesses.

Save Rite Medical

Dec 18, 2024  on Shopify

I can't say enough great things about Joe, the owner of Connex for QuickBooks. He has been absolutely instrumental in helping us integrate Shopify, our eCommerce platform, with QuickBooks Desktop for our business, Save Rite Medical. Joe's expertise and dedication to providing seamless solutions made the entire process smooth and stress-free. Not only was he quick to address our needs, but he also went above and beyond to ensure that the integration was optimized for our workflow. Thanks to his help, we now have a streamlined system that saves us time and eliminates manual errors. If you're looking for a reliable and knowledgeable partner to handle your QuickBooks integrations, I highly recommend Joe and Connex for QuickBooks. Thank you, Joe, for your outstanding service!

BuDhaGirl Wholesale

Aug 03, 2023  on Shopify

Update: Connex has finally hired a dedicated customer service team and is working on improving support, help docs, and the user interface. The support has helped us understand the tool better and how to make the most of it. No other tool has worked for us because our current setup is way too complicated and Connex has been the best tool to make our transactions into Quickbooks for desktop.

Kuumba Made

Jun 30, 2023  on Shopify

Edited: I'm updating this review because it seems things have changed at Connex. They've got great customer service now, and they're following through on issues affecting business with good advice and timely fixes. I'm very happy with the response time from the support team. If you need to save time getting orders into QuickBooks, or if you're creating orders in QuickBooks that need to be synced into shipping integrations, give Connex a try. You'll be happy you did!

Chi Breaks Inc

Oct 30, 2020  on Shopify

Great product at a great price. Support is very responsive and this software makes my life easier. I would recommend to anyone looking for a sync connector.

Flatyz Online

Jan 17, 2020  on Shopify

Thanks so much Joe, Sandi and Chris for all of your help! You all are very responsive and helpful! QuickBooks integration with our Amazon and Shopify stores is paramount and your solutions really work! Having the ability to automatically upload and sync the Amazon settlement report is a huge time saver, not to mention the daily syncs with Shopify. Look forward to adding more brands/sales channels and building our relationship. All the best, Joe Petruziello, Managing Partner Point One International, Ltd., DBA Flatyz www.pointoneintl.com www.flatyzonline.com

MantelMount

Apr 23, 2019  on Shopify

Seamlessly transfer your sales data to QuickBooks with this app. They have the best support that is always there to help should you encounter any issues.

El Potrero Western Wear

Mar 13, 2019  on Shopify

I need this because i have quickbooks pos and shopify. I needed my online to sync with my qb pos invenotry and this works great. You can have it count with customer orders and layaways or you can have the inventory not count them for your online. Just always make sure that your inventory is correct on qb and good to go. I have been using this app for almost a year. Sometimes small bugs but they always fix them. The app only syncs movement from the inventory, not the inventory itself. So the first sync has to be correct, but you can always adjust it buy changing it and changing it back to correctly sync. i also have other sales channels like ebay and amazon which syncs as well but we use the qb to shopify to do the inventory. As far as taxes, it gets them too, you just have to set that up. I hope this helps anyone because it helped us so much.

Badger Insulated Pipe

Jan 18, 2019  on Shopify

Super good way to integrate Quickbooks Desktop with Shopify, Ebay, and Amazon. This app allows me to keep my inventory and prices all synced with all of my stores. I use the free Ebay and Amazon apps to connect my Shopify store to those stores and the Connex app to connect to Quickbooks. I also ship everything from quickbooks shipping manager. This app not only downloads all my orders it also updates any price changes, keeps inventory updated, and uploads all my tracking numbers. I have searched all over the internet to find a program that did all of this at a price that is reasonable. This is truly the app that does that. We did have a couple setup issues, but there tech support took care of it right away and is by far the best I have seen.

Simply Organic Beauty

Jan 17, 2019  on Shopify

If you use Shopify and Quickbooks in your environment then Connex is an absolute "Must Have", especially given their low pricing model. It is the ONLY middleware solution that we have ever found to work seamlessly between Shopify and QuickBooks. Their support is absolutely amazing and they are truly and genuinely concerned with the success of their customers, not just their software working. When dealing with support, you are able to speak directly to some of the smartest developers we have come across (not just a help desk) and they are able to provide industry leading advice on business process flow and ecommerce solutions rather than just the specifics of their software. We started using Connex three years ago as a $10 million per year B2B business and have grown by over 40% year-over-year each year. We would have been crushed under the weight of our own growth if it wasn't for this solution and their amazing insight, advice, and support that their team has given us. I cannot say enough good things about this app, their company, and their Customer Success Staff. I wish there was another app on the Shopify platform that I can compare them to (and we use many), but Connex is simply an outlier! Scott Mitchell Chief Executive Officer Simply Organic http://shop.simplyorganicbeauty.com

FOODSERVICE / RESTAURANT EQUIPMENT PARTS - SCHEDULE73PARTS

Sep 28, 2018  on Shopify

This is an excellent integration solution. It handles orders, invoices, sales orders, payments, credits, and checks seamlessly. We have been using Connex for over two years running for our Shopify stores https://www.schedule73parts.us and https://www.mypartssite.com

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