Reviews: Amazon Connectr & FBA Sync

Customer reviews: Amazon Connectr & FBA Sync

Reviews (53)

Overall rating

4.3

5

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4

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2
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What Merchants Think

The app "Amazon Connectr & FBA Sync" receives mixed reviews from merchants. While many users appreciate the app's ability to manage a large volume of SKUs and its reliable syncing capabilities, others express frustrations with technical issues and outdated documentation. The most consistent praise is directed towards the app's support team, which is often described as responsive and helpful.

Key Strengths

Responsive and helpful customer support team
Effective in syncing large numbers of SKUs to Shopify
Frequent praise for the Super Sync version, which updates every 15 minutes
Capable of syncing Amazon listings and pulling Amazon reviews

Common Concerns

Documentation for advanced features is outdated and difficult to follow
Issues with products not fully syncing to Shopify
Reports of errors, such as Error Code 534, and slow or crashing performance
Concerns over charges and value for money, especially with incomplete product transfers

Final Thoughts

Overall, "Amazon Connectr & FBA Sync" is a valuable tool for Amazon sellers, especially those dealing with large product catalogs. Its strengths lie in its capable syncing functions and exceptional customer support, which many users find indispensable. Nonetheless, the app might require patience and troubleshooting to address its technical shortcomings and ensure a smooth experience.

Art To Doors

Jan 30, 2025 on Shopify

Around my 50% products are not getting fetch through your portal, and even i am not getting the service from you guys, I want to cancel the service and want the refund. You can take the amount for the one which are been pushed to shopify account i ma okay for that, around 8500 products only 4200 are been pushed to shopify. App charges for fetching the product to their portal, but not all of them get fetched to your shopify account and that is unfair. If you are charging, or else it is better you charge for the one which are successfully fetched to Shopify.

Amita

Jul 16, 2024 on Shopify

wasteful charging

Chillitech

May 14, 2024 on Shopify

Asked customer service for help with my inventory not syncing with Amazon. Was told to push products, this then removed all my current products along with their titles, descriptions, images, links. Set me back a good couples days on my work. The app did sync my products inventories for a brief period of time until it stopped working, twice. Some of the settings options don't actually change anything I think it's there for filler to look like there's more options. To be honest I chose this app as it was the cheapest and I am just starting off this website so trying to keep costs relatively low. It would be worth the price if the app worked.