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Customer reviews: Amazon Connectr & FBA Sync

Develop by Thalia

Reviews (81)

Overall rating
4.2

What Merchants Think

The app "Amazon Connectr & FBA Sync" receives mixed reviews from merchants. While many users appreciate the app's ability to manage a large volume of SKUs and its reliable syncing capabilities, others express frustrations with technical issues and outdated documentation. The most consistent praise is directed towards the app's support team, which is often described as responsive and helpful.

Key Strengths

  • Responsive and helpful customer support team
  • Effective in syncing large numbers of SKUs to Shopify
  • Frequent praise for the Super Sync version, which updates every 15 minutes
  • Capable of syncing Amazon listings and pulling Amazon reviews

Common Concerns

  • Documentation for advanced features is outdated and difficult to follow
  • Issues with products not fully syncing to Shopify
  • Reports of errors, such as Error Code 534, and slow or crashing performance
  • Concerns over charges and value for money, especially with incomplete product transfers

Final Thoughts

Overall, "Amazon Connectr & FBA Sync" is a valuable tool for Amazon sellers, especially those dealing with large product catalogs. Its strengths lie in its capable syncing functions and exceptional customer support, which many users find indispensable. Nonetheless, the app might require patience and troubleshooting to address its technical shortcomings and ensure a smooth experience.

Kid Made Modern

Feb 14, 2025  on Shopify

The documentation for advanced features is outdated and hard to follow, but the support team is great and very responsive. Overall it does what I want it to and it's pretty straightforward.

Art To Doors

Jan 30, 2025  on Shopify

Around my 50% products are not getting fetch through your portal, and even i am not getting the service from you guys, I want to cancel the service and want the refund. You can take the amount for the one which are been pushed to shopify account i ma okay for that, around 8500 products only 4200 are been pushed to shopify. App charges for fetching the product to their portal, but not all of them get fetched to your shopify account and that is unfair. If you are charging, or else it is better you charge for the one which are successfully fetched to Shopify.

Homtone

Dec 22, 2024  on Shopify

At first, it seemed a bit unclear to me, but I suppose that's just the general learning curve of these sorts of things. The team really went out of their way to help me with some issues I was having. I'm happy to write a nice review, and look forward to our continued work together. :)

NOFO Clothing Company

Nov 11, 2024  on Shopify

This app is perfect for the 700,000 plus skus I have in my catalog. The process is a little slow because of the volume of skus the app pulls, but the customer service is amazing. They even created the csv files to make the importing into my Shopify go quicker. Very responsive to my inquiries as well.

PuroCarbon®

Nov 06, 2024  on Shopify

Nov. 4 • Quick and punctual help, excellent attention and understanding of needs.. Nov. 7 • Wow! Incredible application with excellent technical support, that's it, 100+100=400..

1am Beauty

Oct 21, 2024  on Shopify

It's great. Get the Super Sync version as it updates every 15 minutes. I wish I had found this years ago.

Pilotenstore

Oct 14, 2024  on Shopify

This app mostly do not work - I got lot of time error screens when i want to send an order to FBA - Mostly Error Code 534. I will not recommend!

Shop2Go

Aug 01, 2024  on Shopify

I had a question to change something in the code and a few hours later it was done. Very fast support even due the time difference. Thanks!

FIBAsource Ltd

Apr 17, 2024  on Shopify

My company has been using this app for 1 week now and so far the customer help team has been in rapid response to answer any questions we have and deal with any misunderstandings. They have so far helped us to completely sync all amazon listings and pull all (written) Amazon reviews.

Rebostweb

Mar 19, 2024  on Shopify

Buena herramienta para enlazar Shopify con una cuenta FBA de Amazon Seller. Lo top es su servicio de soporte, rápido y efectivo.

Altglas Upcycling

Jan 18, 2024  on Shopify

From all the apps that promise automated fulfillment via MCF, the team of Connectr is the fastest to reply and actually assist in rooting our any errors the app might encounter. So far we are still testing the app, to make sure everything is syncing and working as planned. The app does work flawlessly once orders are correctly imported to the app!

Walking Comfort

Jan 12, 2024  on Shopify

I really like how it downloads the data from Amazon but it has yet to fully push my entire catalog to Shopify and I have been running these jobs for 3 weeks...

Contractor Tool Supply

Nov 15, 2023  on Shopify

Decent app, but it's been super slow/crashing lately. I would also like the ability to select more than 50 products at a time to push up, or even some filters to make it easier to push up brands with over 50 products.

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