Confer With Express

Develop by Shopify

Free plan available

Live 1-2-1 video shopping - instant & by appointment

E-commerce integration

Screen sharing

Live video shopping

Instant appointments

Real-time matching

About Confer With Express

Launched Apr 27, 2022

Built by Shopify

Address

345 7th Ave, 1400, New York, NY, 10001, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

A great way to launch Live 1-2-1 video shopping on your website.

Websites can frustrate customers shopping online as they are unable to find the information they need or answer the questions that matter. Confer With connects your website shoppers to your retail experts through a fully immersive live shopping experience that doesn't involve someone walking around with a ring light and gimbal. Confer With brings to life your product catalogue in a live shoppable experience that connects directly with your e-commerce check-out.

Match high value customers with members of your team in real-time.
Engage online customers with a richer live shopping experience.
Share your screens to improve the customer experience and increase conversion.

Pros

Provides a fully immersive live 1-2-1 video shopping experience.
Connects website shoppers directly with retail experts, enhancing customer support.
Does not require additional equipment like ring lights and gimbals, simplifying the setup.
Enables immediate connection to e-commerce checkout, streamlining the purchasing process.
Matches high-value customers with team members in real-time, potentially increasing sales.
Enhances online customer engagement through a richer shopping experience.
Screen sharing feature improves customer experience and may increase conversion rates.

Cons

Requires customers to be comfortable with live video interactions, which may not suit everyone.
Potential technical issues such as connectivity problems could disrupt the shopping experience.
The success of the app heavily depends on the expertise and availability of retail staff.
Might not appeal to customers preferring traditional online shopping methods without live interactions.