Conecto helps Shopify merchants handle customer questions with an AI support chatbot. It gives shoppers quick answers about products, store policies, shipping, and orders, helping them find the information they need without waiting for a manual reply. Merchants can reduce repetitive support work, provide faster assistance, and guide customers toward suitable products while keeping control of their store’s support experience.

• AI agent and voice agent answers using only content you approve.
• Shared inbox keeps customer conversations in one place.
• Human handoff transfers chats with full customer context.
• Live visitor tracking shows who is browsing your store.
• Analytics track response times, resolutions, and customer ratings.