What Merchants Think

The "Complianz GDPR Cookie Consent" app receives mixed feedback from merchants. While some users appreciate the app's functionality and customer service, many others experience frequent technical issues, particularly after updates. Concerns over the quality of support and update processes are common, suggesting room for improvement in user communication and technical assistance.

Key Strengths

• App works smoothly when functioning properly
• Some users report excellent customer service going above and beyond

Common Concerns

• Frequent technical issues following updates
• Lack of notifications or clarity regarding updates causing operational disruptions
• Inconvenient and complex support process requiring additional app installations
• Persistent issues on mobile devices and browser compatibility
• Customizations and settings lost after updates
• Support limited to English, potentially posing challenges for non-native speakers

Final Thoughts

Overall, the "Complianz GDPR Cookie Consent" app offers robust functionality when working correctly but suffers from significant setbacks due to technical issues and support challenges. While a few users commend the quality of support, the prevalent dissatisfaction suggests a need for improved communication, user-friendly update processes, and responsive technical support to enhance user satisfaction.