Commentify: Customer Comments

Develop by Shopify

$9.99

/ Month

3 Days Free Trial

Display customer comments and feedback on blogs and products

Analytics dashboard

Collect reviews

Drag-n-drop editor

Post feedback

Threaded replies

Spam filtering

Comments moderation

About Commentify: Customer Comments

Launched Nov 21, 2022

Built by Shopify

Address

31-700 Dovercourt Dr., #230, Winnipeg, MB, R3Y 1X5, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Improve customer engagement with blog comments, product testimonials, feedback and community forum

Commentify provides a comments block where customers can post their feedback, reviews, questions, testimonials, add new content under blogs, products, collect feedback via checkout comments or on any other pages. You can build your own online community, monitor comments with analytics and moderate them if needed. Comments block position can be easily changed using Shopify 2.0 themes drag-n-drop editor. Design of comments is automatically adjusted to your theme's styles.

Product reviews: comments can help to collect reviews and improve SEO
Blog comments: let customers discuss your articles
Nested (threaded) replies feature with automatic spam filtering
Moderation features that include threads locking, comments approval and removal
Analytics that shows graphs, most commented pages and most voted comments

Pros

Provides a dedicated comments block for customer interaction
Allows customers to post feedback, reviews, questions, and testimonials
Facilitates building an online community through engagement
Includes moderation features such as thread locking, comment approval, and removal
Automatic spam filtering enhances the quality of discussions
Analytics provide insights into customer engagement with graphs and statistics
Adjustable design seamlessly integrates with Shopify themes
Improves SEO through the collection of product reviews
Nested replies allow for organized discussions
Ease of use with Shopify 20 drag-and-drop feature for positioning comments

Cons

Potential challenges in moderating a large volume of comments effectively
Over-reliance on spam filtering could require manual intervention
Comment management features might require a learning curve for new users

Top Helpful Reviews

Ottolenghi

Sep 18, 2024 on Shopify

The tool is easy to use and the team at Commentify are super helpful and their response time is great.

Radheflutes

Jul 22, 2024 on Shopify

The tool is easy to use. Wish there were no customization options though. the response time is great and they get your problem solved in no time! Keep up the good work!

Seeking Health

Mar 22, 2024 on Shopify

This app needed one function added and the support team was able to add it and meet our business needs within a day of asking if it was possible. Great customer support

Kaffeemacher:innen

Feb 05, 2024 on Shopify

Wir haben die App kürzlich installiert und das Support Team hat alle, in der Shopify bereits existierenden Kommentare unter unseren Blogposts, schnell und easy in commentify übertragen. Erster Eindruck ist top.

Vitomalia

Dec 11, 2023 on Shopify

I recently had the opportunity to use the Commentify App, and I must say, my experience has been outstanding. The app itself functions seamlessly, offering a user-friendly interface that makes navigation and usage a breeze. What truly sets Commentify apart, however, is the exceptional support provided by their team. From the very beginning, the support team was incredibly responsive, addressing any queries or concerns I had with utmost efficiency and professionalism. Their approach to customer service is proactive, often going above and beyond to ensure user satisfaction. This level of dedication and attentiveness is a rarity and speaks volumes about their commitment to excellence.

Bonotee

Jun 09, 2023 on Shopify

Great app! special thanks for the team who helped us to visible comments in our collection. Thank you!

les enphants

Jun 01, 2023 on Shopify

The response was prompt and quick, and they were very cooperative in accommodating the requested modifications. It is a highly recommended app!