Shopify Collective is a good app if you want to complement your store with products from other stores, as it simplifies cross-store integration. However, the risk for retailers is often much higher than the actual benefits. Retailers can face chargebacks for mistakes made by suppliers, which feels unfair since these issues are outside of their control. Additionally, some suppliers offer very low margins—sometimes even less than what they’d pay out for referrals—making it difficult to justify the effort. Retailers also end up handling a large volume of customer inquiries and negative reviews caused by factors such as slow fulfillment and delayed dispatch, even though these problems originate directly from the suppliers. Overall, while the app has potential, the imbalance of responsibility between retailers and suppliers makes it a challenging tool to use profitably.

Overall it's been great but some of my requests to vendors have gone unanswered for months making me wonder if Shopify is doing enough to actually get vendors to accept new storefronts. Nothing I can do on my end either short of reaching out to the vendor directly which negates a lot of the convenience of the platform.

Collective has been instrumental in building industry relations while providing our customers with a larger catalog of aftermarket performance automotive products.

It's unfortunate that suppliers don't take in account that retailers have to take responsibility for payment processing fee's on the total order, when determining the commission fee for selling their products. Because the commission fee is only given on the item total, not the total order. In most cases retailers are losing money when a product is sold, especially when shipping cost is added! We have had to delete many suppliers for this reason alone. Payment processing fee should be added automatically to the commission. This is suppose to be a win/win for both parties and it's not. RETAILERS BEWARE OF THIS!

We are loving Collective at The Mayfair Hall. Suggestions: -Be able to sort products that are available to import from current vendors (new to old for example).

This app would be a game changer but counting unmanageable product images against each account makes this app a liability for running large stores.

We were among the first users of Collective and it's been such a lifesaver for our business. Gone are the days when we would send orders via email, copy and paste tracking numbers, pay vendors manually, update inventory manually or via scripts, and manually import products. Because of the native integration with Shopify, there is really no other app that has been able to match all of Collective's features.

We need the ability to modify retails (like with Synclogic). Collective has room for improvement - need to be able to better sort items to import especially from larger catalogs. It would also be great if the Shopify tags would import over, too.

We've been using Collective since 2023 and it was great then and even better now! Amazing how much feedback has been received + implemented by the team at Shopify over the timeframe. Each day we're finding more great brands and products to add to our store and Collective's Discover feature is a huge part of that. Between us and the many supplier brands we've partnered with it's been a "no-brainer" not only for the ease of launching, but also for the new sales channel growth.

As a book wholesaler, we appreciate Shopify Collective. They give access to our 1.7M books to Shopify retailers and spreads the joy of reading. Thank you Shopify Collective!