It's a nice way to add other products to your store that complement your inventory. Increases AOV for our store.

Great seamless way to connect with brands/retailers that are an organic fit for your audience without changing anything for either party. We've already seen sales from most of our collective partners.

The way our world is right now we need to help each other with our small businesses. This Collective app is such a great way to be able to do just that! While I'm trying to build my inventory I am able to load other people items that fit well in my store & get a % of each sale. If you are like me & love to help others, try out the Collective app! I love that I'm able to get many different types of inventory that I know will not take weeks for my customers to get & I don't even have to worry about shipping! Win Win, Luna

Everything was fine for 2 years, then I got an email saying I am no longer eligible. Support cannot help me; seems they do not know how to even work Shopify Collective. It says I am no longer eligible because I need an active Shopify plan, yet my store has been active for 7 almost 8 years! This program needs improvement as well as the support staff that don't know how to help you so they just forward you around.

The Collective has been life changing for our shop. We design and produce our own home decor products, but with the Collective we've been able to expand our offerings and provide context for our collections. Highly recommend.

We have used Collective to share independent brands that we love and it has been seamless and wonderful. Previously we had used a lot of plug-ins and other tech to support this kind of connection with other brands and it was always buggy, expensive and horrible. Collective is awesome!

Shopify Collective is a great tool overall and makes it easier to connect with suppliers. However, there are some limitations that make it a bit frustrating. For cross-border stores, automatic payments aren’t supported, which really limits the ability to sell in the U.S. Some suppliers either don’t accept alternative payment methods or don’t understand how to work around this issue, which slows things down. Also, when searching for suppliers, the platform mostly shows local options. It would be much more useful if there was a simple way to filter or select suppliers by country or region, especially when you’re looking to expand internationally.

Shopify Collective is a good app if you want to complement your store with products from other stores, as it simplifies cross-store integration. However, the risk for retailers is often much higher than the actual benefits. Retailers can face chargebacks for mistakes made by suppliers, which feels unfair since these issues are outside of their control. Additionally, some suppliers offer very low margins—sometimes even less than what they’d pay out for referrals—making it difficult to justify the effort. Retailers also end up handling a large volume of customer inquiries and negative reviews caused by factors such as slow fulfillment and delayed dispatch, even though these problems originate directly from the suppliers. Overall, while the app has potential, the imbalance of responsibility between retailers and suppliers makes it a challenging tool to use profitably.

I loved Collective at first and encouraged my vendors to get on board so I could sell their products through the app. They did! I hired a team to inactivate the same products I was selling to use the collective app and recreated PDPs with collective. I sold through the app for 6-7 months ONLY TO WAKE UP ONE MORNING to see hundreds of products being DEACTIVATED with NO WARNING and NO solution. I have a generic note that says my store is not eligible and doesnt comply with collective. WHAT???? Even shopify cant help. I have a great business and i dont even know what policy i am not complying with. This is a disaster and I DO NOT RECOMMEND FOR ANY BUSINESSES.

Overall it's been great but some of my requests to vendors have gone unanswered for months making me wonder if Shopify is doing enough to actually get vendors to accept new storefronts. Nothing I can do on my end either short of reaching out to the vendor directly which negates a lot of the convenience of the platform.