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Dhi

Develop by Shopify
  • Built for Shopify
  • Free App

    Get more customer feedback. Create unlimited surveys.

    Unlimited surveys
    Customer insights
    Create surveys
    Share surveys
    View responses

    About Dhi

    Launched Sep 18, 2023

    Categories

    Z Promote & Convert Popup logo
    (42 Reviews)
    • Sponsored

    Simple and reliable popups to promote sales and capture...

    Description

    Create a survey and share it with your customers to get more feedback and improve your products.

    We will help you get more feedback from your customers. You can create as many surveys as you want and share it with your customers. Once your customers fill in the survey, the responses can be seen on your dashboard. From these responses you can understand which customers are happy and why, and also who your unhappy customers are, and what problems they have. Understanding why your customers love your products and working with unhappy customers is a great way to improve your product.

    We will help you get more feedback from your customers. You can create as many surveys as you want and share it with your customers. Once your customers fill in the survey, the responses can be seen on your dashboard. From these responses you can understand which customers are happy and why, and also who your unhappy customers are, and what problems they have. Understanding why your customers love your products and working with unhappy customers is a great way to improve your product. more
    • Get more customer feedback
    • Share your unique custom survey URL with your customers
    • Share your survey URL via email, SMS, website, social media and more
    • Improve by learning from customer feedback

    Pros

    • Unlimited survey creation allows flexibility for extensive feedback collection
    • Easy sharing of custom survey URLs via multiple platforms (email, SMS, website, social media) enhances distribution and reach
    • Detailed dashboard for analyzing customer feedback helps in understanding customer satisfaction and issues
    • Useful for understanding why customers are happy and addressing unhappy customers' concerns
    • Automatically aggregates feedback in one place for convenient analysis

    Cons

    • May not offer advanced analytics tools for in-depth data analysis
    • Potential over-reliance on self-reported customer feedback which may not always be completely accurate
    • No mention of integration with other customer management or marketing tools
    • The effectiveness of feedback gathering may depend on the customers' willingness to fill out the surveys
    • No clear information on data privacy and security measures for handling customer feedback