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Customer reviews: Shopify Collabs

Develop by Shopify

Reviews (295)

Overall rating
3.3

What Merchants Think

Overall feedback for the "Shopify Collabs" app is quite polarized among merchants. Some appreciate the app for its ease of use and ability to automate affiliate processes, which helps in building relationships with creators. However, many users express significant frustration due to scams, lack of vetting for creators, and financial losses stemming from fraudulent activities and unresponsive influencers.

Key Strengths

  • Easy to set up and use, simplifying the management of affiliate links and collaborations.
  • Facilitates efficient communication with influencers and creators through automation features.
  • Valued by some for enhancing affiliate and influencer strategies by providing a platform to connect with potential partners.

Common Concerns

  • Widespread issues with fraudulent activities including fake creators and scam orders.
  • Lack of accountability and follow-through from creators after receiving free products.
  • Insufficient vetting process for creators, leading to misuse of the platform.
  • Limited communication features and customization options for managing collaborations.
  • Merchants often incur financial losses due to unauthorized commission payouts.

Final Thoughts

The "Shopify Collabs" app has potential as a tool for managing influencer and affiliate collaborations, greatly simplifying some aspects of these relationships. However, its reputation is marred by frequent reports of scams and fraud, a lack of creator accountability, and a need for more robust features to enhance collaboration security and merchant control. Considerable improvements are needed for the app to gain wider trust and provide a truly beneficial experience for users.

testplugin2022

Oct 21, 2024  on Shopify

Feel good

World of Wedding Co.

Oct 10, 2024  on Shopify

CaseLux

Oct 06, 2024  on Shopify

Worked very well for my shorts business. I got a lot of sales through this.

Nyaabs

Oct 05, 2024  on Shopify

easy way for brand awareness

Koiné Store

Oct 04, 2024  on Shopify

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Rumble Tums

Sep 29, 2024  on Shopify

shopbestnaturals.com

Sep 23, 2024  on Shopify

Superior Safety Harness

Sep 22, 2024  on Shopify

It is a simplified app, easy to use.

Squaties NZ

Sep 22, 2024  on Shopify

Easy to use and just what I needed!!

Buki

Sep 22, 2024  on Shopify

this is a great program to drive sales!

CHINIQUE BOUTIQUE

Sep 21, 2024  on Shopify

easy

Joylike

Sep 17, 2024  on Shopify

K9 ODYSSEY Inc.

Sep 15, 2024  on Shopify

ONE:ZERO

Sep 13, 2024  on Shopify

Waiting for shops in latvia!

United RV Parts

Sep 09, 2024  on Shopify

Collabs is a great way to launch and manage an affiliate program. It is so complicated to do this without a built in ecosystem, and Shopify provides both the technology platform and community of influencers to activate and scale this capability quickly.

MUGAMBI EMPORIUM

Sep 06, 2024  on Shopify

The Society

Sep 05, 2024  on Shopify

Great interaction with collaborators & influencers.

Fret Zealot

Sep 02, 2024  on Shopify

9/3/2024 Update - I had a very nice video call with a Shopify rep. They are genuinely trying to improve this app, which is giving us hope. We're updating our review to 5 stars in hope of a brighter future here! I don't like writing 1-star reviews, but this app is useless. We spent serious time looking up applicable creators and offered them free $250 products, but had no responses. Now we're just getting spammed by "beauty" influencers who have zero applicability to us. It seems like Shopify didn't actually verify any of the creators. They either didn't sign up or are fake accounts looking for free things.

A Zen Design™

Aug 27, 2024  on Shopify

BERML BY DESIGN JEWELRY FOR MEN

Aug 27, 2024  on Shopify

We've only just getting started- but so far the team has been very responsive, and we're seeing our first affiliate traffic and sales. Would like to see some more customization options on the recruitment page(s).

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