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Customer reviews: Shopify Collabs

Develop by Shopify

Reviews (309)

Overall rating
3.4

What Merchants Think

Overall feedback for the "Shopify Collabs" app is quite polarized among merchants. Some appreciate the app for its ease of use and ability to automate affiliate processes, which helps in building relationships with creators. However, many users express significant frustration due to scams, lack of vetting for creators, and financial losses stemming from fraudulent activities and unresponsive influencers.

Key Strengths

  • Easy to set up and use, simplifying the management of affiliate links and collaborations.
  • Facilitates efficient communication with influencers and creators through automation features.
  • Valued by some for enhancing affiliate and influencer strategies by providing a platform to connect with potential partners.

Common Concerns

  • Widespread issues with fraudulent activities including fake creators and scam orders.
  • Lack of accountability and follow-through from creators after receiving free products.
  • Insufficient vetting process for creators, leading to misuse of the platform.
  • Limited communication features and customization options for managing collaborations.
  • Merchants often incur financial losses due to unauthorized commission payouts.

Final Thoughts

The "Shopify Collabs" app has potential as a tool for managing influencer and affiliate collaborations, greatly simplifying some aspects of these relationships. However, its reputation is marred by frequent reports of scams and fraud, a lack of creator accountability, and a need for more robust features to enhance collaboration security and merchant control. Considerable improvements are needed for the app to gain wider trust and provide a truly beneficial experience for users.

tiny tuckets

Nov 05, 2024  on Shopify

We have been utilizing Shopify Collabs for the past 10 months and it has really helped to significantly enhance our influencer and affiliate partner strategies. This platform is incredibly intuitive, simplifying the creation of affiliate links, tracking sales, and managing product gifting. One of the standout features of Collabs is its strategic flexibility. We can seamlessly optimize our creators and their links around critical sales or promotions and new product launches. For example, Collabs makes it quite easy to adjust our strategies by moving creators between different tiers, allowing us to increase their codes and links during key time periods. Additionally, with seamless automations through integrations like Klaviyo/Flow, communication with our influencers is efficient and scalable. We've explored other affiliate platforms, but Collabs, while not entirely perfect, definitely leads the market in user experience and capabilities for both merchants and creators. In today's evolving influencer landscape, where it often feels "pay-to-play," it's challenging to justify additional tech or platform fees on top of influencer payments. The inclusion of Collabs in our existing Shopify subscription allows us to reallocate those savings directly towards influencer partnerships, maximizing our investment. We do see room for improvement with the onboarding features for new creators, particularly for those with whom we don't yet have established relationships. It would be a game-changer if new creators could accept gifts more seamlessly without needing to set up an account. Currently, we approach these partnerships incrementally by sending gifts manually to build genuine relationships, eventually setting them up with an affiliate code through Collabs. While this method is effective, a more streamlined process would be even better. Overall, Shopify Collabs is an essential asset for our business and we plan for this to become a key sales channel for us as we scale the brand.

Elgorre

Nov 01, 2024  on Shopify

CozyDesk Essentials

Oct 27, 2024  on Shopify

I recently tried Shopify Collabs, and it’s been a fantastic addition to my marketing strategy. This app makes it super easy to connect with influencers and manage collaborations. The setup was straightforward, and I love how I can find creators that match my brand without a hassle.

Coeur Moments

Oct 25, 2024  on Shopify

My Total TV

Oct 21, 2024  on Shopify

This system just works. Set up the structure and invite the right people and sales start coming in.

testplugin2022

Oct 21, 2024  on Shopify

Feel good

World of Wedding Co.

Oct 10, 2024  on Shopify

CaseLux

Oct 06, 2024  on Shopify

Worked very well for my shorts business. I got a lot of sales through this.

Nyaabs

Oct 05, 2024  on Shopify

easy way for brand awareness

Koiné Store

Oct 04, 2024  on Shopify

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Rumble Tums

Sep 29, 2024  on Shopify

shopbestnaturals.com

Sep 23, 2024  on Shopify

Superior Safety Harness

Sep 22, 2024  on Shopify

It is a simplified app, easy to use.

Squaties NZ

Sep 22, 2024  on Shopify

Easy to use and just what I needed!!

Buki

Sep 22, 2024  on Shopify

this is a great program to drive sales!

CHINIQUE BOUTIQUE

Sep 21, 2024  on Shopify

easy

Joylike

Sep 17, 2024  on Shopify

K9 ODYSSEY Inc.

Sep 15, 2024  on Shopify

ONE:ZERO

Sep 13, 2024  on Shopify

Waiting for shops in latvia!

United RV Parts

Sep 09, 2024  on Shopify

Collabs is a great way to launch and manage an affiliate program. It is so complicated to do this without a built in ecosystem, and Shopify provides both the technology platform and community of influencers to activate and scale this capability quickly.

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