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Customer reviews: COD Form & Upsell ‑ CodMonster

Develop by AppStack
<h3>What Merchants Think</h3> <p>Merchants generally have a positive view of "COD Form &amp; Upsell ‑ CodMonster," praising its ability to enhance the checkout experience and boost order values specifically for Cash On Delivery (COD) businesses. However, some users have encountered issues related to downtime and support responsiveness.</p> <h3>Key Strengths</h3> <ul> <li>Effective in increasing average order value through upsells and progress bars.</li> <li>Customizable checkout forms and promotions, enhancing the user buying experience.</li> <li>Seamless integration with Google Sheets for order exports.</li> <li>Fraud prevention tools that minimize fake orders.</li> <li>Strong customer support when accessible.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent downtime disrupting sales operations.</li> <li>Inconsistent or slow response from support team.</li> </ul> <h3>Final Thoughts</h3> <p>"COD Form &amp; Upsell ‑ CodMonster" appears to be a highly effective tool for enhancing the COD customer experience and increasing sales, although it could benefit from improvements in stability and customer service responsiveness. Overall, it continues to be a recommended app for Shopify store owners focused on optimizing COD processes.</p>

Reviews (158)

Overall rating
4.3

What Merchants Think

Merchants generally have a positive view of "COD Form & Upsell ‑ CodMonster," praising its ability to enhance the checkout experience and boost order values specifically for Cash On Delivery (COD) businesses. However, some users have encountered issues related to downtime and support responsiveness.

Key Strengths

  • Effective in increasing average order value through upsells and progress bars.
  • Customizable checkout forms and promotions, enhancing the user buying experience.
  • Seamless integration with Google Sheets for order exports.
  • Fraud prevention tools that minimize fake orders.
  • Strong customer support when accessible.

Common Concerns

  • Frequent downtime disrupting sales operations.
  • Inconsistent or slow response from support team.

Final Thoughts

"COD Form & Upsell ‑ CodMonster" appears to be a highly effective tool for enhancing the COD customer experience and increasing sales, although it could benefit from improvements in stability and customer service responsiveness. Overall, it continues to be a recommended app for Shopify store owners focused on optimizing COD processes.

yk shop

Nov 23, 2024  on Shopify

I am very disappointed with CodeMaster. The platform frequently experiences downtime, which prevents sales from coming through on my store. This isn’t the only issue; I’ve tried contacting support multiple times by sending messages, but I haven’t received any response. To clarify, this is not the first time I’ve faced this issue. I’ve reached out to you two or three times before, and once again, I sent a message regarding this recent problem, but there was still no reply. What’s even more frustrating is that the losses caused by these downtimes can exceed the monthly subscription cost or even the Facebook ad budget I allocate to boost sales. On a positive note, when the store is working, it operates very smoothly, and sales come in excellently, which proves that the platform has great potential if the issues with downtime and lack of support are resolved. However, these recurring issues, especially the lack of response from your support team, severely harm the user experience. With all due respect, these problems need to be addressed urgently to improve your service.

dz-shoes

Aug 06, 2024  on Shopify

Worst APP ever

Outfitlly

Apr 25, 2024  on Shopify

عن تجربة هذا التطبيق لا يستحق حتى نجمة

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