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Customer reviews: HillTeck ‑ Verify COD Orders

Develop by Hillteck
<h3>What Merchants Think</h3> <p> Merchants overwhelmingly appreciate "HillTeck ‑ Verify COD Orders" for its effective verification of cash-on-delivery (COD) orders. The app is frequently praised for its seamless integration with platforms like Shopify, user-friendly interface, and the significant reduction in return-to-origin (RTO) rates. Many users highlight the app as a game-changer in their operations, helping businesses reduce fraud and enhance efficiency. Furthermore, the exceptional customer support receives consistent commendation, making the overall experience smooth and reliable. </p> <h3>Key Strengths</h3> <ul> <li>Effectively reduces fake COD orders, improving confirmation rates.</li> <li>Easy integration with Shopify and user-friendly interface.</li> <li>Outstanding support team, quick and helpful responses.</li> <li>Customizable verification options via WhatsApp, SMS, and IVR.</li> <li>Significant reduction in RTO rates and increased efficiency.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users notice that not all customers confirm orders through automated systems.</li> <li>Slight hesitancy from users initiating manual confirmations in addition to automated systems.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, "HillTeck ‑ Verify COD Orders" is highly regarded by merchants for its impactful features and reliable customer support. The app effectively addresses the common challenges associated with COD order verification, offering a robust solution that enhances operational efficiency. While minor concerns about customer confirmations exist, the app remains a valuable asset for businesses aiming to streamline their order processes and reduce fraud risks. </p>

Reviews (459)

Overall rating
5

What Merchants Think

Merchants overwhelmingly appreciate "HillTeck ‑ Verify COD Orders" for its effective verification of cash-on-delivery (COD) orders. The app is frequently praised for its seamless integration with platforms like Shopify, user-friendly interface, and the significant reduction in return-to-origin (RTO) rates. Many users highlight the app as a game-changer in their operations, helping businesses reduce fraud and enhance efficiency. Furthermore, the exceptional customer support receives consistent commendation, making the overall experience smooth and reliable.

Key Strengths

  • Effectively reduces fake COD orders, improving confirmation rates.
  • Easy integration with Shopify and user-friendly interface.
  • Outstanding support team, quick and helpful responses.
  • Customizable verification options via WhatsApp, SMS, and IVR.
  • Significant reduction in RTO rates and increased efficiency.

Common Concerns

  • Some users notice that not all customers confirm orders through automated systems.
  • Slight hesitancy from users initiating manual confirmations in addition to automated systems.

Final Thoughts

Overall, "HillTeck ‑ Verify COD Orders" is highly regarded by merchants for its impactful features and reliable customer support. The app effectively addresses the common challenges associated with COD order verification, offering a robust solution that enhances operational efficiency. While minor concerns about customer confirmations exist, the app remains a valuable asset for businesses aiming to streamline their order processes and reduce fraud risks.

IndiGoBazar

May 21, 2024  on Shopify

HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.

BigHappyPlace.com

Apr 30, 2024  on Shopify

RTO headaches are gone! Hillteck verifies orders and reminds customers - it's amazing! Sales are up, customers are happier and also great customer service.

My Store

Apr 23, 2024  on Shopify

I highly recommend this app for both new and established D2C brands looking to effortlessly boost customer engagement and drive sales. With its automated, polished messaging for pre- and post-shipping support, clean interface, abandoned cart messaging, and ability to transition from cash-on-delivery to prepaid, it's a must-have. Plus, it's cost-effective and backed by a fantastic support team. It's helped us reduce RTO and convert COD orders to prepaid with ease.

Jugaad Innovations

Apr 22, 2024  on Shopify

They have excellent customer support. Once you install the app, an executive from the team will connect to you for hassle-free assistance. They also do custom voice integration, so that's something it is worth for

QuikShop

Apr 18, 2024  on Shopify

Using their service since last year, exceptional service, and very competitive pricing. support staff is very good. best cod verification app for Shopify store.

DailyEazyLiving

Apr 16, 2024  on Shopify

Hilteck app has been an absolute game-changer for us, particularly when it comes to confirming COD orders. Gone are the days of endless phone calls and verification hassles – thanks to Hilteck, it's all streamlined and efficient. Since implementing this app, we've seen a significant decrease in RTO rates, which speaks volumes about its effectiveness!!

Dermabay

Apr 16, 2024  on Shopify

We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.

Miduty

Apr 10, 2024  on Shopify

The team helped us with a feature request really quickly and according to the timeline. Great work.

Kattam

Apr 06, 2024  on Shopify

The APP has been very helpful in confirming the COD orders without us having to call and verify. The RTO rates have come down, the after sales support is very good. The take our suggestions and help in resolving the same. Highly recommend this app for COD confirmation.

vitrine des parfums

Mar 28, 2024  on Shopify

I CONSIDER THIS APPLICATION THE BEST INVESTMENT YOU CAN MAKE if you have an online store. YOU SAVE time and also guarantee confirmation. the best part is that the support is very fast too, and showed me how to benefit from all parts of this magnificent application. special thanks to petter too

Pitshirts

Mar 22, 2024  on Shopify

"Exceptional order verification process, ensuring a seamless and secure transaction experience. Impressive customer service promptly addresses any queries or concerns, setting a high standard for excellence."

Loox

Mar 18, 2024  on Shopify

What do you expect from an app?? Good Working...right? But, Hiltech not only does a great job but their customer service is extraordinary...! We tried many other platforms or plugins for the same but the results and response are far below our expectations, whereas Hilltech is better. User-friendly interface, affordable subscription plans, great customer support, great functionality, and the list is endless in favor of Hilltech. In short, we highly recommend Hiltech...!

SOARES

Jan 30, 2024  on Shopify

I’ve been using this app for one month and I have to say it’s been so helpful for us to manage our cod orders. The RTO rate has gone down dramatically. The team at Hillteck is very helpful and gives great advice. I highly recommend this app to other small businesses who offer cod payment.

Healthyfy

Jan 19, 2024  on Shopify

Exceptional HillTeck app, a game-changer for elevating brand identity and customer service. Crafted by HillTeck's talented team, renowned for innovative tech solutions, this app hits the mark with outstanding features and benefits. Its primary strength lies in transforming customer service and brand image, ensuring an unforgettable post-checkout experience for every customer. The app's responsive team is another standout feature, guaranteeing excellent customer service. When customers trust your support, they're more likely to return and recommend your brand. Additionally, the app's remarkably efficient service is a substantial benefit, keeping customers engaged and happy, potentially boosting sales and market presence.

FAWES

Jan 11, 2024  on Shopify

Great support from team, Amazing App. This App has made my spam orders drop by 95%. After sales support is very good.

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