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Customer reviews: HillTeck ‑ Verify COD Orders

Develop by Hillteck

Reviews (167)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate "HillTeck ‑ Verify COD Orders" for its effective verification of cash-on-delivery (COD) orders. The app is frequently praised for its seamless integration with platforms like Shopify, user-friendly interface, and the significant reduction in return-to-origin (RTO) rates. Many users highlight the app as a game-changer in their operations, helping businesses reduce fraud and enhance efficiency. Furthermore, the exceptional customer support receives consistent commendation, making the overall experience smooth and reliable.

Key Strengths

  • Effectively reduces fake COD orders, improving confirmation rates.
  • Easy integration with Shopify and user-friendly interface.
  • Outstanding support team, quick and helpful responses.
  • Customizable verification options via WhatsApp, SMS, and IVR.
  • Significant reduction in RTO rates and increased efficiency.

Common Concerns

  • Some users notice that not all customers confirm orders through automated systems.
  • Slight hesitancy from users initiating manual confirmations in addition to automated systems.

Final Thoughts

Overall, "HillTeck ‑ Verify COD Orders" is highly regarded by merchants for its impactful features and reliable customer support. The app effectively addresses the common challenges associated with COD order verification, offering a robust solution that enhances operational efficiency. While minor concerns about customer confirmations exist, the app remains a valuable asset for businesses aiming to streamline their order processes and reduce fraud risks.

Casa Decor

May 10, 2024  on Shopify

Service is very good

behno New York

Apr 30, 2024  on Shopify

Help full to verify orders between fake and real

Rajasthani gems

Apr 30, 2024  on Shopify

very good app

BigHappyPlace.com

Apr 30, 2024  on Shopify

RTO headaches are gone! Hillteck verifies orders and reminds customers - it's amazing! Sales are up, customers are happier and also great customer service.

TheJustGetNow

Apr 27, 2024  on Shopify

great service experience

smartdrop

Apr 27, 2024  on Shopify

amazing service

OVENOWL

Apr 27, 2024  on Shopify

It is very good and a useful app. It is also quite easy to use it.

Applespro

Apr 25, 2024  on Shopify

Best service for cod call verification and WhatsApp verification

Cook Smart

Apr 23, 2024  on Shopify

Great customer service, polite and friendly and very helpful.

My Store

Apr 23, 2024  on Shopify

I highly recommend this app for both new and established D2C brands looking to effortlessly boost customer engagement and drive sales. With its automated, polished messaging for pre- and post-shipping support, clean interface, abandoned cart messaging, and ability to transition from cash-on-delivery to prepaid, it's a must-have. Plus, it's cost-effective and backed by a fantastic support team. It's helped us reduce RTO and convert COD orders to prepaid with ease.

Jugaad Innovations

Apr 22, 2024  on Shopify

They have excellent customer support. Once you install the app, an executive from the team will connect to you for hassle-free assistance. They also do custom voice integration, so that's something it is worth for

GLAMIFY CORNER

Apr 19, 2024  on Shopify

PinchDeal

Apr 18, 2024  on Shopify

Approach of customer service was very satisfactory and conductive..

QuikShop

Apr 18, 2024  on Shopify

Using their service since last year, exceptional service, and very competitive pricing. support staff is very good. best cod verification app for Shopify store.

DailyEazyLiving

Apr 16, 2024  on Shopify

Hilteck app has been an absolute game-changer for us, particularly when it comes to confirming COD orders. Gone are the days of endless phone calls and verification hassles – thanks to Hilteck, it's all streamlined and efficient. Since implementing this app, we've seen a significant decrease in RTO rates, which speaks volumes about its effectiveness!!

Dermabay

Apr 16, 2024  on Shopify

We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.

CoolDekho

Apr 16, 2024  on Shopify

best app if you are searching for whatsapp automation

JustKavar

Apr 16, 2024  on Shopify

I have just started using this app, the staff is very supportive & real time solve the query.

Chief Stor

Apr 12, 2024  on Shopify

Best app for cod order confirmation.

Miduty

Apr 10, 2024  on Shopify

The team helped us with a feature request really quickly and according to the timeline. Great work.

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