Reviews: HillTeck ‑ Verify COD Orders

Customer reviews: HillTeck ‑ Verify COD Orders

Reviews (167)

Overall rating

4.9

5

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What Merchants Think

Merchants overwhelmingly appreciate "HillTeck ‑ Verify COD Orders" for its effective verification of cash-on-delivery (COD) orders. The app is frequently praised for its seamless integration with platforms like Shopify, user-friendly interface, and the significant reduction in return-to-origin (RTO) rates. Many users highlight the app as a game-changer in their operations, helping businesses reduce fraud and enhance efficiency. Furthermore, the exceptional customer support receives consistent commendation, making the overall experience smooth and reliable.

Key Strengths

Effectively reduces fake COD orders, improving confirmation rates.
Easy integration with Shopify and user-friendly interface.
Outstanding support team, quick and helpful responses.
Customizable verification options via WhatsApp, SMS, and IVR.
Significant reduction in RTO rates and increased efficiency.

Common Concerns

Some users notice that not all customers confirm orders through automated systems.
Slight hesitancy from users initiating manual confirmations in addition to automated systems.

Final Thoughts

Overall, "HillTeck ‑ Verify COD Orders" is highly regarded by merchants for its impactful features and reliable customer support. The app effectively addresses the common challenges associated with COD order verification, offering a robust solution that enhances operational efficiency. While minor concerns about customer confirmations exist, the app remains a valuable asset for businesses aiming to streamline their order processes and reduce fraud risks.

Better Have

Jul 16, 2024 on Shopify

best app if you are searching for order confirmation ,great customer experince

The Vroom Project

Jul 15, 2024 on Shopify

Customer service is great

Grab n Cart

Jul 14, 2024 on Shopify

Best COD verification app

Halo Fashionwear

Jul 14, 2024 on Shopify

Great service, and the customer care is responsive and friendly, and helped me out with an issue and resolved it immediately, Mr.Benson was helpful and resolved my issue, really appreciate it.

MW Stuffs

Jul 14, 2024 on Shopify

Fantastic App for Streamlining COD Orders! I absolutely love the HillTeck COD Verify App in my Shopify store. It has significantly reduced the hassle of managing COD orders. The app offers very user-friendly options for verifying both COD and prepaid orders, along with powerful features for abandoned cart recovery and converting COD to prepaid. It’s incredibly easy to use, even for Shopify website owners with no coding experience. The HillTeck support team is outstanding, providing call and chat assistance whenever we need help. I appreciate all the HillTeck apps and their dedication to customer support. Kudos to the team!

THE GADGET STORE

Jul 13, 2024 on Shopify

Amazing app ! and an amazing team ! they are so sweet and co-operative ... HIGHLY RECOMMENDED

EaseXproducts

Jul 11, 2024 on Shopify

best app

Kolica

Jul 10, 2024 on Shopify

Nice and prompt service they made my order verified and genuine

Adhi Shree Fashion

Jul 09, 2024 on Shopify

best app if you are searching for order confirmation

thetrendspot

Jul 09, 2024 on Shopify

very help full app

Kikinbho

Jul 09, 2024 on Shopify

I recently used the Hillteck COD Order Verification by Call app, and it has been excellent for verifying COD orders. The app is easy to use and highly effective. The customer support team was very prompt and assisted me thoroughly with the setup process. Their support made the experience smooth and hassle-free. Highly recommend this app for anyone needing reliable COD verification

ONGEN

Jul 08, 2024 on Shopify

customer support is very good

gyffo

Jul 08, 2024 on Shopify

very good and fast service from the provider. IVR call response is also awesome

Web Shoppe

Jul 07, 2024 on Shopify

Very good and recommended app. Assistant is very good.

The Nomad Vibes

Jul 07, 2024 on Shopify

Excellent service and pricing. Must use for all kinds of businesses to improve delivery eprcentage and experience for customers

HeatFlow innovations

Jul 07, 2024 on Shopify

WorldTechMart

Jul 07, 2024 on Shopify

GOOD APP

Decors Mantra

Jul 05, 2024 on Shopify

Customer support is excellent. and it help us reduce RTO

Upscale Dropshipping

Jul 05, 2024 on Shopify

Awesome app to reduce RTO on orders Very Good experience Customer service was also good

IndiGoBazar

May 21, 2024 on Shopify

HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.