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Customer reviews: Cashify COD Order Confirmation

<h3>What Merchants Think</h3> <p>The overall merchant feedback for the "Cashify COD Order Confirmation" app is mixed. While some users applaud its functionality in automating COD order confirmations and streamlining processes, others have reported significant issues affecting performance and usability.</p> <h3>Key Strengths</h3> <ul> <li>Facilitates seamless COD order confirmations.</li> <li>Helps avoid fake or fishy orders.</li> <li>Simple setup and reasonable pricing.</li> <li>Responsive and helpful customer support.</li> <li>Recommended for new store owners and startup sellers.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with syncing COD orders, leading to occasional missed confirmations.</li> <li>Problems with IVR not repeating enough, causing confusion for end users.</li> <li>Calls not getting placed or dropping, especially on certain Indian numbers.</li> <li>Limited options for triggering confirmation messages on the panel.</li> </ul> <h3>Final Thoughts</h3> <p>While "Cashify COD Order Confirmation" offers valuable features for order management, consistency and reliability issues affect its reception. Merchants appreciate its potential but suggest improvements, especially regarding confirmation reliability, to enhance its utility.</p>

Reviews (84)

Overall rating
3.6

What Merchants Think

The overall merchant feedback for the "Cashify COD Order Confirmation" app is mixed. While some users applaud its functionality in automating COD order confirmations and streamlining processes, others have reported significant issues affecting performance and usability.

Key Strengths

  • Facilitates seamless COD order confirmations.
  • Helps avoid fake or fishy orders.
  • Simple setup and reasonable pricing.
  • Responsive and helpful customer support.
  • Recommended for new store owners and startup sellers.

Common Concerns

  • Issues with syncing COD orders, leading to occasional missed confirmations.
  • Problems with IVR not repeating enough, causing confusion for end users.
  • Calls not getting placed or dropping, especially on certain Indian numbers.
  • Limited options for triggering confirmation messages on the panel.

Final Thoughts

While "Cashify COD Order Confirmation" offers valuable features for order management, consistency and reliability issues affect its reception. Merchants appreciate its potential but suggest improvements, especially regarding confirmation reliability, to enhance its utility.

verilux

Mar 05, 2025  on Shopify

The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!

XYXX Apparels

Oct 14, 2024  on Shopify

not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation

Bhagya Sarthi E Store

Jun 05, 2024  on Shopify

After confirmation otp, on thankyou page its showing you will get a confirmation message soon & no such option to trigger any message on panel, i called this a fraud service provider. Better away from this kind of app.

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