Customer reviews: Cashify COD Order Confirmation

<h3>What Merchants Think</h3> <p>The overall merchant feedback for the "Cashify COD Order Confirmation" app is mixed. While some users applaud its functionality in automating COD order confirmations and streamlining processes, others have reported significant issues affecting performance and usability.</p> <h3>Key Strengths</h3> <ul> <li>Facilitates seamless COD order confirmations.</li> <li>Helps avoid fake or fishy orders.</li> <li>Simple setup and reasonable pricing.</li> <li>Responsive and helpful customer support.</li> <li>Recommended for new store owners and startup sellers.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with syncing COD orders, leading to occasional missed confirmations.</li> <li>Problems with IVR not repeating enough, causing confusion for end users.</li> <li>Calls not getting placed or dropping, especially on certain Indian numbers.</li> <li>Limited options for triggering confirmation messages on the panel.</li> </ul> <h3>Final Thoughts</h3> <p>While "Cashify COD Order Confirmation" offers valuable features for order management, consistency and reliability issues affect its reception. Merchants appreciate its potential but suggest improvements, especially regarding confirmation reliability, to enhance its utility.</p>

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Reviews (84)

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What Merchants Think

The overall merchant feedback for the "Cashify COD Order Confirmation" app is mixed. While some users applaud its functionality in automating COD order confirmations and streamlining processes, others have reported significant issues affecting performance and usability.

Key Strengths

Facilitates seamless COD order confirmations.
Helps avoid fake or fishy orders.
Simple setup and reasonable pricing.
Responsive and helpful customer support.
Recommended for new store owners and startup sellers.

Common Concerns

Issues with syncing COD orders, leading to occasional missed confirmations.
Problems with IVR not repeating enough, causing confusion for end users.
Calls not getting placed or dropping, especially on certain Indian numbers.
Limited options for triggering confirmation messages on the panel.

Final Thoughts

While "Cashify COD Order Confirmation" offers valuable features for order management, consistency and reliability issues affect its reception. Merchants appreciate its potential but suggest improvements, especially regarding confirmation reliability, to enhance its utility.

verilux

Mar 05, 2025 on Shopify

The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!

XYXX Apparels

Oct 14, 2024 on Shopify

not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation

Bhagya Sarthi E Store

Jun 05, 2024 on Shopify

After confirmation otp, on thankyou page its showing you will get a confirmation message soon & no such option to trigger any message on panel, i called this a fraud service provider. Better away from this kind of app.

Peluche.in

Feb 04, 2024 on Shopify

We just installed the app today, this is what I have found after testing the app as a customer Confirmation IVR should Take Store Name Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not. Please let me know if you could add these two features. [Revised] App has evolved and worked great for us, we have been using it for years now.

Fashion Floor India

Apr 07, 2023 on Shopify

On many Indian numbers call are not getting placed, just within fraction of second it gets in spam call list of customers and call dropped. Many times even people dont know that someone placed the call. pls rectify it.

kenadams.store

Sep 05, 2020 on Shopify

I found this app very useful ! It's easy and smooth and let you know how you want to deal with COD orders. Avoids fake/fishy orders. Must app for those who are providing Cash On Delivery services.

BellaEstas

Jul 06, 2020 on Shopify

It's a very good app and useful for cod confirmation. The staff is very helpful while solving my query. Recommended for the new store owners.

dazzelz

Feb 03, 2020 on Shopify

best app that confirm the orders correctly and this app really helpful For start up sellers thankyou

GottaGo.in

Jul 29, 2019 on Shopify

This has automated COD order confirmations and made the process seamless. It has a simple setup and reasonable pricing. Thanks.