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Customer reviews: CoAttend ‑ Booking app

Develop by CoAttend

Reviews (11)

Overall rating
3.4

What Merchants Think

Merchants generally hold "CoAttend ‑ Booking app" in high regard, appreciating its intuitive interface, robust functionality, and exceptional customer support. Many users praise the app's ability to handle complex bookings and its continuous improvements based on user feedback. While most users find the app beneficial for their booking needs, there are some concerns about its reliability during high-traffic periods.

Key Strengths

  • Exceptional customer support noted for quick and effective responses.
  • Intuitive and user-friendly interface catering to diverse booking needs.
  • Regular updates and new features based on customer feedback.
  • Customizable features for complex bookings and reporting needs.
  • Effective handling of multi-currency, multi-language, and multi-regional requirements.
  • Excellent integration with Zoom and other platforms for online courses.

Common Concerns

  • Reports of glitches and overbooking during busy periods.
  • Some users find logical weaknesses limiting the app's usability for specific needs.

Final Thoughts

Overall, "CoAttend ‑ Booking app" is well-received for its ease of use and extensive support, making it a preferred choice for many businesses that require a reliable booking solution. Although it faces some challenges with reliability during peak usage, its strengths and adaptability make it a recommended tool for diverse booking scenarios.

Designed Learning

Feb 29, 2024  on Shopify

The CoAttend team is unmatched in customer support. My events are fairly complex and require a decent amount of customizations for reporting purposes; their team was wonderful in helping to program those customizations and welcomed my feedback. They've met every challenge head-on, and I cannot thank them enough. They're fast, resourceful, and very kind. I will stick with CoAttend for my event ticketing as long as I can, and I will recommend CoAttend to everyone who needs ticketing for any event.

Kaffeemacher

Oct 18, 2023  on Shopify

We are absolutely satisfied with CoAttend and use it for a variety of courses with a lot of course data. The entire usage is very intuitive and is constantly being improved. What is absolutely exceptional is the support. Quick responses, super straightforward, and everything within their power is changed. Highly recommended as a booking platform.

Maker's Loft

Oct 04, 2023  on Shopify

We've been using CoAttend for our creative workshops for several years now. The CoAttend team provides fast response for support. Our customers say it's user friendly as the end user. The app is regularly updated with new features and the support team takes our feedback on for future improvements.

Cowan Office Supplies

Sep 22, 2022  on Shopify

This app works perfectly for us for booking monthly or bi-monthly art classes and allows us to communicate with the attendees in an easy way prior to the class starting. Also, we discovered an issue where it this app was interfering with another app and all it took was an email to the developer and they had the issue resolved within hours. Freaking amazing!

Mackmyra Swedish Whisky

Jul 01, 2021  on Shopify

This is the first app that I've gone out of my way to review before we have even gone live across the site. This app is extremely well put together and the support has been exceptional, working through issues and even providing extra language support (Swedish) for our needs. I've been looking for an app that will suit our variety of use-cases and has the functionality to work in our multi-currency, multi-language, multi-regional site, as well as a page-builder software. The demonstration to the company has been extremely well received and we will be implementing this over summer throughout our company. Of all the apps I've tried, tested and use, this is in that upper echelon of support, ease-of-use and functionality that I've experienced in only a handful of other applications on this platform.

Blue Flame Kitchen

Aug 24, 2020  on Shopify

If I could rate this higher than 5 stars I would! The support team at coattend is incredible (shout out to Akis P), they are SO fast at responding, even faster than my own team, they spend the time digging in trying to find out what your issue is and working with you to find a solution or to create a solution for your store. I spent YEARS looking for the right booking solution for our business and I am so happy that I found coattend, I would choose them over again. 20/10 would recommend. - Katie

Botched Ink®

Jul 08, 2020  on Shopify

Very pleased with this app. I am a training provider with a number of trainers around the World, and we hold live an online training courses via Zoom. The automatic time zone feature is great, I can also make a product for each trainer so they can collect their own reviews, and booking is done easily on my website, and I can add all the links needed for the Zoom classes. The help I had from Akis with a few extra bits I needed was very good and timely, very pleased I found this app which I'm using in place of Calendly for my training events www.botchedink.com

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