Cloze embeds a powerful AI chatbot on your store, powered by Google Gemini 2.5 Pro. It answers questions using your real product catalog, recommends items with rich cards and carousels, and tracks orders with automatic carrier detection for UPS, FedEx, USPS, DHL and more. Customize everything—colors, position, avatar, tone, language, and AI personality. Set business hours, collect emails when offline, and take over conversations when needed. Your knowledge base, policies, and inventory sync auto

• Smart product recommendations with rich cards, carousels & live inventory
• Full visual customization: 30+ color settings, icons, fonts, position & CSS
• Order tracking with automatic carrier detection for 12+ shipping providers
• Human handoff: take over any conversation from AI and release back instantly
• Knowledge base auto-synced from your Shopify products, collections & policies