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Customer reviews: XCloud Search & Product Filter

Develop by NP Apps

Reviews (773)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback regarding "XCloud Search & Product Filter". They appreciate its functionality, ease of integration, and the significant impact it has on improving their store's search and filtering capabilities. Many users express satisfaction with the application's ability to handle large inventories efficiently, highlighting the ease of customization and customer support as standout elements.

Key Strengths

  • Excellent and responsive customer support, particularly praised figure Nikita.
  • Ease of customization and integration with various themes.
  • Efficient handling of large inventories with fast performance.
  • Flexible and robust filtering options and search functionality.
  • Reasonably priced compared to competitors offering similar functionalities.
  • User-friendly interface with visually appealing design.

Common Concerns

  • Some users encountered issues with initial setup or theme integration.
  • A few reports of higher pricing concerns compared to other options.
  • Occasional difficulty in contacting customer support in specific instances.
  • Minor glitches when used with unique themes or additional apps.

Final Thoughts

Overall, "XCloud Search & Product Filter" is well-received by merchants, noted for its efficiency and substantial customer support. While there are minor issues, primarily regarding initial integration and price, the app is often recommended by users as a valuable tool for enhancing search and filtering capabilities, particularly for stores with large inventories.

NSR

Apr 25, 2024  on Shopify

We have been using this app for a month now and love it. Customers are saying they are finding what they are looking for much faster and easier.

My Castle Decor

Apr 23, 2024  on Shopify

Great app that exactly what it promises. Easy to setup. Prompt and kind support.

PowerHobby

Apr 22, 2024  on Shopify

Great app with a great support team. Always happy to help with whatever I need to change! They respond within 12 hours despite being on the other side of the world.

Plebs en Snobs

Apr 19, 2024  on Shopify

We have been a customer for about a year now, great app, never had any glitches. customer support replies fast and helps with custom work. highly recommend.

Volver

Apr 18, 2024  on Shopify

I want to admit that this is one of the apps where I received the best service in Shopify. They answer quickly, fix everything and are always available! Besides that it is excellent for filters, thank you very much

Samira 13

Apr 17, 2024  on Shopify

I would highly recommend this app for adding collection filters and updating the search page. We have 1000s of skus with multiple tags and hidden collections so we appreciate being able to choose what options become filters and which can be hidden. We had a few issues with design and customization which the team was able to quickly help with and fix. Highly recommend! Thank you!

LeoArtify.com

Apr 17, 2024  on Shopify

Everything I needed was enthusiastically done by the support staff. Perfect application - Perfect service.

The Worm that Turned

Apr 17, 2024  on Shopify

Absolutely fantastic service. Nikita is incredibly helpful, and the responses are so quick it makes life a lot easier!

BiblesCanada

Apr 12, 2024  on Shopify

I am very happy with the app and the customer service is excellent.

Alice's Wonderland, Inc.

Apr 06, 2024  on Shopify

Fast accurate responses when something is not working as expected.

La Marqueza Hats®️

Mar 27, 2024  on Shopify

I would definitely recommend this app. Very helpful and powerful search tool for our customers making the purchase experience much easier and increasing the sales. Great customer support, they developed a bespoken change just for our site. Thank you!

American Ostrich Farms

Mar 27, 2024  on Shopify

Works great for what we need and support is quick to assist with customizations.

OPS Parts

Mar 25, 2024  on Shopify

First, I must say that this app actually works as designed. It is easy to use and it is all I needed for filtering my store products. The support team is superb! Nikita is amazing and super fast to assist and even demonstrate how to do certain tasks. I recommend this to everyone! Worth every bit of it.

wash+dry

Mar 25, 2024  on Shopify

Thank you so much for this great support - this app helps a lot and support is great.

Røde Kors Genbrug

Mar 22, 2024  on Shopify

I am thrilled with the incredibly efficient and swift assistance we received from Nikita. We had been struggling with an issue caused by another app "Search and Discovery," where our filters would automatically refresh every time a customer selected a size, greatly frustrating our customers. This app resolved the issue immediately. When I reached out for further assistance, I received a prompt response within 2 minutes. It's truly effective, and I have no doubt that our customers will greatly appreciate this solution. Highly recommended!

Real Pet Store

Mar 20, 2024  on Shopify

Fantastic app - does everything it says it will. Even better is the customer service - very quick in helping edit the app to suit your website formatting. Nikita was super helpful all the way through.

Spill 911 Inc.

Jan 31, 2024  on Shopify

We use this app on two of our websites. The app works great for both search results and product filters. And, the customer service is the BEST! Nikita worked diligently and quickly in replacing our search and collection filters with the filters generated by their app. He integrated these into both website themes and they look and function superbly. I highly recommend this app and company!

Filthy Gorgeous Accessories

Jan 09, 2024  on Shopify

Super impressed with the Cloud Search & Product Filter App. We have used this app for a while now. It's easy to set up and has great filtering functionality. We recently made a few changes to the backend of our website, using different markets. We noticed a slight glitch with the app so I contacted the support team and Nikita was quick to respond and helped us sort the issue promptly. Thanks so much!

6Isaiah8

Jan 02, 2024  on Shopify

I really, really love this app! One of my favorite and best product filter app- as I tried several before committing to this one! Especially because I have hundreds of products- THIS HAS SAVED ME SOOOOO MUCH TIME! The layout is beautiful and professional! Customer service has been wonderful! They send you weekly updates! Thank y'all for your service, a true time-saver! Blessings

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