Taranker.Com Logo
Chaty: WhatsApp & Chat buttons logo

Customer reviews: Chaty: WhatsApp & Chat buttons

Develop by Premio

Chaty is a popular Shopify app designed to enhance customer engagement through customizable chat widgets. This review covers its features, pricing, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (342)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive impression of "Chaty: WhatsApp & Chat buttons". They appreciate the seamless integration with their Shopify stores, the ease of use, and the excellent customer support. Many express satisfaction with the app's ability to facilitate communication with customers effortlessly.

Key Strengths

  • Easy installation and setup process.
  • Excellent and responsive customer support.
  • Customizable widget with brand colors even in the free version.
  • Seamless integration with popular messaging apps like WhatsApp and LINE.
  • Real-time reporting and analytics capabilities.

Common Concerns

  • While generally fast, support response time is sometimes not immediate.
  • Some users find it a bit pricey, although they consider it worth the cost.

Final Thoughts

"Chaty: WhatsApp & Chat buttons" is well-received for its functionality, customer service, and the value it brings to e-commerce sites. It enhances communication seamlessly with customers and aids in increasing conversions and customer satisfaction. The app is highly recommended for merchants who want to elevate their customer support experience with minimal effort.

BuBe

Apr 01, 2024  on Shopify

Muy practica y funcional. Integra todos los canales

spiritualoracle

Mar 29, 2024  on Shopify

Blu Zone Bags

Mar 25, 2024  on Shopify

I use this widget on my website (www.bluzonebags.com) and it works great and I had great customer support to make sure I had this setup and working properly! Highly recommended!!!

CaseJungle

Mar 21, 2024  on Shopify

I love this WhatsApp app. Very easy to install and use. And their assistance is always there at a click. Keep the good work guys!

Mercylo

Mar 19, 2024  on Shopify

Chaotic Projects

Jan 25, 2024  on Shopify

I'm relatively new in having this web-store and I am looking for a plugin with easy installation since I am new to all these things. This plugin has been very easy to install and operate, also I am impressed with how fast the customer service responded to my email. TOP!

NEXT2NEW GOLF

Jan 16, 2024  on Shopify

Fantastic service at a good price, and a very helpful customer service team who sorted issues and enquiries quickly. Would recommend to any shopify business.

Mublio

Dec 01, 2023  on Shopify

Good app and great customer support. Also the only WhatsApp button app that's easily trackable with Google Analytics. Bit pricey, but worth it.

Scroll to Top