Chaty: WhatsApp & Chat buttons logo

Customer reviews: Chaty: WhatsApp & Chat buttons

Develop by Premio

Reviews (336)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive impression of "Chaty: WhatsApp & Chat buttons". They appreciate the seamless integration with their Shopify stores, the ease of use, and the excellent customer support. Many express satisfaction with the app's ability to facilitate communication with customers effortlessly.

Key Strengths

  • Easy installation and setup process.
  • Excellent and responsive customer support.
  • Customizable widget with brand colors even in the free version.
  • Seamless integration with popular messaging apps like WhatsApp and LINE.
  • Real-time reporting and analytics capabilities.

Common Concerns

  • While generally fast, support response time is sometimes not immediate.
  • Some users find it a bit pricey, although they consider it worth the cost.

Final Thoughts

"Chaty: WhatsApp & Chat buttons" is well-received for its functionality, customer service, and the value it brings to e-commerce sites. It enhances communication seamlessly with customers and aids in increasing conversions and customer satisfaction. The app is highly recommended for merchants who want to elevate their customer support experience with minimal effort.

TREASURE EXPORTS

Dec 17, 2024  on Shopify

It's a Great app and good support by Ms. karina she help me and now we are happy to use chaty whats app app for our shopify.

kaitharikada.com

Dec 13, 2024  on Shopify

Installation was perfectly and smoothly done. Im looking forward to the functionality. I'll put a separate review on it later as i have used it

myskin

Nov 14, 2024  on Shopify

I use the Chaty widget for WhatsApp on my online store and it works great. Customers contact me all the time through this very accessible chanel. Also, Chaty allows personalizing the WhatsApp widget design with your brand colors in the free version of the app. Really happy with it, I recommend it if you want your customers to contact you easily.

Baby Brezza ME

Oct 17, 2024  on Shopify

Amazing app. Very convenient, straightforward and easy to implement. The contact form feature is very useful too. Their support team is quick to respond to any queries too.

Pak Aroma

Aug 11, 2024  on Shopify

Amazing experience using this. The customer support is fantastic. Had an issue which was resolved immediately.

Florence Empire

Jul 09, 2024  on Shopify

C’est une application exceptionnelle et très réussi avec une qualité de conversation optimale et sécurisé ♥️♥️. En plus la configurer est très facile

豊漁丸-Houryoumaru-

Jul 04, 2024  on Shopify

今日、このアプリを紹介してもらいすぐにインストールしました。 LINEをECに埋め込みたくて、アプリを探していました。 他のアプリは月額利用料が高いですが、こちらのアプリは無料で、しかもチャットでの問い合わせも親切に対応してくれます! 早く知っていればよかったと思うオススメのアプリです!

Crown of Glory

Apr 30, 2024  on Shopify

As an e-commerce entrepreneur, finding tools that seamlessly integrate with your website while enhancing customer interaction can be a game-changer. Chaty is not just another chat app; it's a comprehensive solution that revolutionizes how you engage with your online visitors. From the moment I integrated Chaty into my e-commerce platform, I was impressed. The user interface is incredibly intuitive, making it easy for both myself and my customers to navigate. Within minutes, I was up and running, offering instant chat support to anyone who visited my website. One of the standout features of Chaty is its real-time reporting capabilities. The detailed reports provide invaluable insights into visitor behaviour, allowing me to understand who is interacting with my site and what they're interested in. This level of data has been instrumental in shaping my marketing strategies and optimizing the user experience. What truly sets Chaty apart is its exceptional support. Whenever I've had a question or needed assistance, their team has been there every step of the way, ensuring that I get the most out of the platform. Their dedication to customer satisfaction is evident in every interaction. But perhaps the most impressive aspect of Chaty is its seamless integration with popular chat services like WhatsApp and Facebook Messenger. This integration not only streamlines communication but also makes it effortless to follow up with customers even after they've left my site. It's a game-changer for building long-term relationships and driving repeat business. In summary, Chaty is more than just a chat app; it's a powerful tool for e-commerce success. With its ease of use, instant support, insightful reports, and integration with everyday chat services, it has become an indispensable part of my online business toolkit. If you're looking to take your e-commerce customer service to the next level, look no further than Chaty. Highly recommended!

Equipo Fotográfico | Costa Rica

Apr 16, 2024  on Shopify

An easy way for customers to reach for us. Support is not inmediate; however, they follow up until issue is solved.

msi-asia-dev-store

Apr 02, 2024  on Shopify

Great App! Chat button very easy to setup and customer service was really helpful with rapid response. Highly recommand!

Blu Zone Bags

Mar 25, 2024  on Shopify

I use this widget on my website (www.bluzonebags.com) and it works great and I had great customer support to make sure I had this setup and working properly! Highly recommended!!!

CaseJungle

Mar 21, 2024  on Shopify

I love this WhatsApp app. Very easy to install and use. And their assistance is always there at a click. Keep the good work guys!

Chaotic Projects

Jan 25, 2024  on Shopify

I'm relatively new in having this web-store and I am looking for a plugin with easy installation since I am new to all these things. This plugin has been very easy to install and operate, also I am impressed with how fast the customer service responded to my email. TOP!

NEXT2NEW GOLF

Jan 16, 2024  on Shopify

Fantastic service at a good price, and a very helpful customer service team who sorted issues and enquiries quickly. Would recommend to any shopify business.

Mublio

Dec 01, 2023  on Shopify

Good app and great customer support. Also the only WhatsApp button app that's easily trackable with Google Analytics. Bit pricey, but worth it.

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