Taranker.Com Logo
Chaty Chat Buttons & WhatsApp logo

Customer reviews: Chaty Chat Buttons & WhatsApp

Develop by Shopify

Chaty is a popular Shopify app designed to enhance customer engagement through customizable chat widgets. This review covers its features, pricing, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (208)

Overall rating
5

What Merchants Think

Overall, merchants have a highly positive impression of "Chaty: WhatsApp & Chat buttons". They appreciate the seamless integration with their Shopify stores, the ease of use, and the excellent customer support. Many express satisfaction with the app's ability to facilitate communication with customers effortlessly.

Key Strengths

  • Easy installation and setup process.
  • Excellent and responsive customer support.
  • Customizable widget with brand colors even in the free version.
  • Seamless integration with popular messaging apps like WhatsApp and LINE.
  • Real-time reporting and analytics capabilities.

Common Concerns

  • While generally fast, support response time is sometimes not immediate.
  • Some users find it a bit pricey, although they consider it worth the cost.

Final Thoughts

"Chaty: WhatsApp & Chat buttons" is well-received for its functionality, customer service, and the value it brings to e-commerce sites. It enhances communication seamlessly with customers and aids in increasing conversions and customer satisfaction. The app is highly recommended for merchants who want to elevate their customer support experience with minimal effort.

Ashley Furniture - Brunei

Dec 02, 2025  on Shopify

The application is straightforward to install, and the support team provides prompt assistance. It also functions effectively under the free plan.

Loopi

Nov 16, 2025  on Shopify

I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend

Canada Masonry Heater Kits

Nov 12, 2025  on Shopify

Chaty is a truly great app. Helps you to react instantly to visitors to your on-line store. Thus, it helps to convert visitors to clients. It is equally useful for both: one-man-store and large on-line store with extended customer support team. I recommend Chaty for anyone who want to amplify the efficiency of their on-line store.

JoyArti

Sep 23, 2025  on Shopify

The style is quite good, the feedback and problem-solving are also very fast, and the experience is good. It mainly supports code injection, which solves a big problem for me. Other chat apps on Shopify do not have this feature.

MaggieFrame

Aug 27, 2025  on Shopify

I use the Chaty widget for WhatsApp on my online store.The effect is very good. It makes communication with customers more convenient and easier to close orders.

بودكاست الملتقى

Jul 30, 2025  on Shopify

All I want to say is a heartfelt thank you for your outstanding support, quick responses, and everything you do for your users. I use the Chaty plugin on both my official website and now here on my Shopify store, and I couldn't ask for a better service. You've truly earned my full trust. Many thanks to the entire Chaty team — you're doing an amazing job

Total Comfort

Jul 14, 2025  on Shopify

Just started using it and it seems to be working great! Customer support is on point and assisted me ASAP. I am using it for Email, Whatsapp, and Instagram DM's on my Shopify Store. I can add attention effects, delay when it shows up so it doesn't clutter the screen, and can even exclude it from certain pages. Only feature I wish we could add is allow the icon to be clicked and dragges around the screen

Prisy Makeup

Jun 26, 2025  on Shopify

O app é bem fácil de configurar e usar. Até o momento estou tendo uma boa experiência com a versão gratuita.

FabFinds

Jun 02, 2025  on Shopify

"Love how easy and effective this widget is!" We started using Chaty recently and honestly, it’s been a game-changer. Setup took barely a few minutes, and right away, our customers had easy access to reach out via WhatsApp, Messenger, and a few other channels – all from one neat little button on our site. It looks clean, doesn’t slow anything down, and fits right in with our website’s design. I also really appreciate how flexible it is – you can decide where it shows up, when it appears, and what it looks like. Super helpful! Plus, it’s great to actually see how many people are clicking on it and which platforms they prefer – makes it easier for us to focus on what works. If you're looking for a simple way to let people contact you from different apps without overcomplicating things, Chaty is totally worth it.

Xoleris

May 26, 2025  on Shopify

Most advanced and beautiful WhatsApp/Tiktok/messanger/etc, instant customer support reply, definitely recommend

Artemis Oasis

Apr 03, 2025  on Shopify

Great app and wonderful customer service. I use the Whatsapp widget for my website and it works smooth. No hiccups so far.

WellnessYou

Mar 27, 2025  on Shopify

Chaty has been an incredible addition to my Health and Wellness store! It allows me to connect with customers instantly through multiple messaging platforms, making communication seamless and boosting conversions. The setup was super easy, and I love how customizable it is to match my store’s branding.

Tacalero

Mar 27, 2025  on Shopify

Excelente aplicación y muy versátil. Desde el plan free es muy completa, te permite mostrar los widgets de whatsapp, teléfono etc. de una manera linda y optimizada.

ÑoñolandCR

Mar 10, 2025  on Shopify

I have been using Chaty for my WhatsApp channel and it has been a really great tool. Easy to use, powerfull, fully customize and their customer service is fantastic. I strongly recommend it.

Pixelou

Feb 18, 2025  on Shopify

Amazing app, widget looks so clean with smooth stylish animations, with a lot of customization options even in the free tier! Top notch support from Marvin who helped me customizing the widget further with CSS!

TREASURE EXPORTS

Dec 17, 2024  on Shopify

It's a Great app and good support by Ms. karina she help me and now we are happy to use chaty whats app app for our shopify.

kaitharikada.com

Dec 13, 2024  on Shopify

Installation was perfectly and smoothly done. Im looking forward to the functionality. I'll put a separate review on it later as i have used it

myskin

Nov 14, 2024  on Shopify

I use the Chaty widget for WhatsApp on my online store and it works great. Customers contact me all the time through this very accessible chanel. Also, Chaty allows personalizing the WhatsApp widget design with your brand colors in the free version of the app. Really happy with it, I recommend it if you want your customers to contact you easily.

Baby Brezza ME

Oct 17, 2024  on Shopify

Amazing app. Very convenient, straightforward and easy to implement. The contact form feature is very useful too. Their support team is quick to respond to any queries too.

Pak Aroma

Aug 11, 2024  on Shopify

Amazing experience using this. The customer support is fantastic. Had an issue which was resolved immediately.

Scroll to Top