Chattoko is an AI receptionist for your store. Get a phone number for your shop, or forward yours to it, and the AI answers calls from your products, FAQs and policies, takes messages and writes a summary of each call. On your storefront, a chat window answers shoppers the same way and shares their order status. Calls, chats, texts and emails land in one inbox beside each customer's orders, and the AI hands over to a teammate when unsure. Always labelled AI, in 10 languages.
Chattoko is an AI receptionist for your store. Get a phone number for your shop, or forward yours to it, and the AI answers calls from your products, FAQs and policies, takes messages and writes a summary of each call. On your storefront, a chat window answers shoppers the same way and shares their order status. Calls, chats, texts and emails land in one inbox beside each customer's orders, and the AI hands over to a teammate when unsure. Always labelled AI, in 10 languages.
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The AI answers your store's phone calls and takes messages when you're busy
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Live chat on your storefront, answered from your products, FAQs and policies
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Shares order status and receipt links with shoppers, straight from your orders
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One inbox for calls, chats, texts and emails, beside each customer's orders
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Hand any conversation to your team in one tap when the AI is unsure