Chattie ‑ Build Real Community

Name: Chattie ‑ Build Real Community Introduction Video
Uploaded: 2025-02-06T03:06:04Z
Duration: 1 min 33 s
Description: "Unite e-commerce communities with Chattie's dynamic engagement features."

Develop by Shopify

Free plan available

"Unite e-commerce communities with Chattie's dynamic engagement features."

Vip customer groups

User generated content

Location based groups

About Chattie ‑ Build Real Community

Launched Nov 20, 2024

Built by Shopify

Address

Palo Alto, CA, US

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Introduction Video

Description

Create lively digital communities and VIP groups for your brand's loyal customers.

Chattie gives community-driven brands a place to come together. With Chattie, brands can easily create a space where your customers feel heard. Let customers talk with your team and even to each other. Whether you want to make VIP groups with your top customers, capture UGC, create location based channels for in person events or get customer input on a new product, Chattie brings your community to life in a whole new way. Available on iOS & Android.

VIP Customer Groups - unparalleled personalized shopping experience and access
User Generated Content - incentivize sharing UGC to in a space made for it
Location Based Groups - engage local customer segments for events and pop ups

Pros

Facilitates direct communication between brands and customers, enhancing engagement.
Allows creation of VIP groups for personalized shopping experiences and targeted communication.
Encourages user-generated content (UGC), potentially increasing brand loyalty and visibility.
Offers location-based channels for event organization and better local engagement.
Helps capture customer input, making product development more aligned with consumer needs.

Cons

Might require significant effort and resources to manage and moderate community interactions.
The impact on sales and customer retention is not immediately clear and could take time to evaluate.
Depends heavily on active customer participation, which might not be consistent across all user bases.
Could overwhelm smaller teams with the burden of managing multiple engagement channels.

Top Helpful Reviews

KUSHIE.

Mar 06, 2025 on Shopify

Not a great fit and the app is only available on Iphones & Ipads which cuts out a large part of business customer base unnecessarily. The website didn't really explain how the app works on the backend for shop owners to integrate. This app has the potential to be great, keep at it.