Your customers won't wait. Your dashboard makes them. Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit. Chatgram fixes that instantly: we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram. No new dashboard. No training. No expensive helpdesks.

• Reply to customer questions from Telegram — no extra dashboard or app needed
• Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
• Multi-agent inbox with tracking & chat history to prevent duplicate replies
• Receive and reply in any language with built-in auto-translation
• Manage support for multiple Shopify stores from one Telegram channel