Chatgram — Live Chat & Support

Name: Chatgram — Live Chat &amp; Support Introduction Video
Uploaded: 2026-05-26T05:42:08Z
Duration: 1 min 33 s
Description: "Streamline Shopify support with Telegram for instant, efficient customer service."

Develop by Shopify

Free plan available

"Streamline Shopify support with Telegram for instant, efficient customer service."

About Chatgram — Live Chat & Support

Launched May 19, 2026

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Turn every customer msg into a Telegram ticket. Reply to tickets in seconds, sell more, close faster

Your customers won't wait. Your dashboard makes them. Every minute a Shopify shopper waits for a reply is a minute closer to refund, abandonment, or a 1-star review. Yet most support tools force your team into yet another tab, another login, another inbox to babysit. Chatgram fixes that instantly: we turn every chat from your Shopify storefront into a structured ticket inside the app your team already opens 100 times a day — Telegram. No new dashboard. No training. No expensive helpdesks.

Reply to customer questions from Telegram — no extra dashboard or app needed
Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
Multi-agent inbox with tracking & chat history to prevent duplicate replies
Receive and reply in any language with built-in auto-translation
Manage support for multiple Shopify stores from one Telegram channel