Reviews: ChargePay Dispute Chargebacks

Customer reviews: ChargePay Dispute Chargebacks

Reviews (37)

Overall rating

4.9

5

53
4
3
2

1
1

5

What Merchants Think

Merchants generally view "ChargePay Dispute Chargebacks" as a valuable tool for managing chargebacks efficiently. They praise its ease of use, the effectiveness of its support team, and the significant impact it has on reducing chargeback issues. However, there are notable concerns raised, particularly around customer service transparency and control over the dispute process.

Key Strengths

Effective chargeback management and resolution.
Support team receives high praise for responsiveness and expertise.
The SMS feature is highly regarded for improving marketing efforts.
Quick setup and user-friendly interface.
Essential tool for dropshippers dealing with chargebacks.

Common Concerns

Lack of control over which disputes are automated.
Claims of actions not taken as represented on the dashboard.
Support issues, especially around transparency and effectiveness.
Concerns about the legitimacy of some reviews and solicitation for fake feedback.

Final Thoughts

Overall, "ChargePay Dispute Chargebacks" seems to provide a beneficial service for merchants struggling with chargebacks. While it offers strong features and support, potential users should be mindful of the noted drawbacks, particularly in terms of support transparency and dispute management control. The app holds promise but may require careful tracking and periodic reassessment to ensure it delivers as expected.

Stylish shoes

Jul 28, 2024 on Shopify

Small app, big impact. Chargeback worries are a thing of the past. Kudos to the Chargepay team.

Cart Bee

Jul 26, 2024 on Shopify

Never thought handling chargebacks could be this easy. Quick setup, easy to use, and excellent support from the Chargepay team. Thanks, guys!

oneclickaway

Jul 26, 2024 on Shopify

Never thought handling chargebacks could be this easy. Quick setup, easy to use, and excellent support from the Chargepay team. Thanks, guys!

NextNookUs

Jul 15, 2024 on Shopify

Great app, simple and effective. Chargeback issues? Solved.

Style Hive

Jul 14, 2024 on Shopify

Struggling with fraudulent chargebacks was a nightmare until I found Chargepay. Their team, led by Togla, has bee incredibly helpful in guiding me through the process. I am no longer losing money. Thanks to their expert advice and support.

Trend Threads

Jul 12, 2024 on Shopify

Absolutely loving this app! It's a life saver for managing chargebacks. The team, especially Togla, is super responsive. Thanks a ton!

MamabBabyLand

Jul 12, 2024 on Shopify

This app is really great, I am not worrying about chargebacks or fraud no more, have to thank Tolga again here for his great and outstanding support.

GALAXEOS LTD

Jul 10, 2024 on Shopify

We have been having issues with some friendly Fraud, Tolga and his team are getting us into the right direction, i have had loses before but not anymore while working hand on hand with Chargepay team

Cloud Heaven

Jul 10, 2024 on Shopify

I would like to recommend this app for every dropshipper, It helps a lot with making sure that chargebacks are getting resolved in the right way.

Rothy's

Jul 08, 2024 on Shopify

Good app, have learned so much from the onboarding team, I was able to understand the process and already winning chargebacks.

BigMegaStore.com

Dec 21, 2023 on Shopify

This was my initial experience with a chargeback dispute service, and the Dispute Team was incredibly patient and thorough. They walked me through the interface and explained how they could assist my business in the event of a chargeback. I really appreciate the effort they put into supporting businesses of all sizes!

NAJMA'S COLLECTIONS

Dec 06, 2023 on Shopify

I had a couple of questions about our account and Queen from the support team really came through for me. She was super efficient and really helpful. I totally recommend ChargePay

GLOXRY

Nov 26, 2023 on Shopify

ChargePay is truly top-notch, with Larry and his team offering unparalleled assistance. Their dedication and expertise are evident in every interaction, making the experience of using ChargePay exceptionally smooth. Thank you for your help