ChargebackAU helps Australian Shopify merchants fight payment disputes without the manual work. When a chargeback is raised, the app pulls order details, fulfilment data, and your refund policy, then uses AI to write a professional dispute response. The evidence package is ready to submit to your payment provider with one click. Supports item-not-received, unauthorised transaction, and not-as-described disputes. Built specifically for Australian merchants.

• AI writes your dispute response using real order and fulfilment data
• Automatically collects evidence: tracking, refund policy, and order details
• Supports item-not-received, unauthorised, and not-as-described disputes
• Works with any payment provider, not locked to a single gateway
• Built for Australian merchants with AU shipping carriers and compliance in mind