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Customer reviews: Chargeback Specialist

Reviews (11)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Chargeback Specialist". They commend the app for its simplicity, efficiency, and ability to automate the otherwise tedious process of managing chargebacks. Many users appreciate the time and stress relief it provides, resulting in a strong recommendation to other store owners.

Key Strengths

  • Fast and responsive customer support.
  • Automation in handling chargebacks, saving time and reducing effort.
  • Simple, user-friendly interface with an easy setup process.
  • "Pay only if they win" policy, making it a risk-free option.
  • Positive impact on managing disputes and allowing focus on sales.
  • Expert management and tracking features like win-loss rates.

Common Concerns

  • The app is new and may have room for further improvements.
  • A need for some merchants to manually give access for app management.

Final Thoughts

"Chargeback Specialist" is well-received for its efficiency and ease of use. The app significantly reduces the burden of handling chargebacks for merchants, making it an invaluable tool in their operations. Although still maturing, its current features and supportive policies make it a highly recommended choice for ecommerce businesses looking to streamline their disputes management.

WhimsyMore

Jul 03, 2025  on Shopify

Fastest support I`ve ever experienced from a software company! As soon as the app is integrated, they handle your chargebacks, completely saving you time and effort. Highly recommended!

Pumpkin Seed Powder

May 21, 2025  on Shopify

We’ve been using the app for 5+ months now and it’s been a game changer. Super easy to use, saves us a ton of time and the results speak for themselves. Love the automation and the quick support when needed. Totally worth it!

Smartcartzone

Feb 10, 2025  on Shopify

Super helpful! I used to dread handling chargebacks, but this app takes care of everything. More wins, less stress!

Perpor

Jan 13, 2025  on Shopify

Chargeback Specialist has been a fantastic addition for Perpor. It’s saved me a lot of time and stress by handling chargebacks smoothly. The process is simple, and I really appreciate the peace of mind knowing I only pay when they win. It’s been a valuable tool for managing disputes, and I’d definitely recommend it to other store owners.

Elixirhub

Jan 13, 2025  on Shopify

I’ve been using Chargeback Specialist for my store, Elixirhub, and it’s been a great help. The app has made managing chargebacks so much easier, and I no longer need to worry about disputes taking up my time. The fact that I only pay if they win gives me confidence in using it. I highly recommend it to any store owner looking for a simple and effective way to manage chargebacks.

LUUU Ligne

Jan 13, 2025  on Shopify

Using Chargeback Specialist for LUUU Ligne has been a great experience. The app takes care of chargebacks for me, so I don’t have to stress over them anymore. I love that I only pay if they win, which makes it risk-free. It’s an easy solution that works, and I highly recommend it to anyone looking for peace of mind.

Faveshopr

Jan 13, 2025  on Shopify

I’ve been using Chargeback Specialist for my Faveshopr store, and it’s made a big difference. The app handles everything for me, so I no longer have to worry about chargebacks. I really appreciate the fact that I only pay if they win, making it completely risk-free. It’s a simple, hassle-free solution that I’d highly recommend to others.

SKYBORNE

Jan 04, 2025  on Shopify

So far the app has been great at handling our chargebacks, including knowing whos fraudulent. I would highly recommend this app to anyone running an e-commerce business, as its helped keep me focused on bringing in sales instead of worrying about this. Thank you so much

Fitflex

Sep 09, 2024  on Shopify

I randomly installed this app and quickly found out it is managed by a top chargeback expert with proven expertise. The app is new and has room for improvement, but once you give them access they take care of everything.. Highly recommended.. Thanks and goodluck

Lavanda Girl

Sep 05, 2024  on Shopify

Nice clean dashboard and easy interface. WIN-LOSS rates letting you track the app performance. Quick support and expert team monitoring all the cases at the backend.

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